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Kudos0

My website is blocked by Norton SafeWeb (Malicious Sources/Malnets)

Posted: 07-Sep-2023 | 12:49AM · 5 Replies ·

Hello,

My website inspacesoftware.com is being blocked by Safe Web and is categorized as: 

Malicious Sources/Malnets

https://safeweb.norton.com/report/show?url=inspacesoftware.com

I primarily develop software for LEGO sellers in C/C# and protect my code using .NET Reactor. 
My website contains links to my projects, and are all signed with a valid certificate.

I don't send bulk emails, my mail server setup is correct with the latest antispam technology. 

What I have done:

- I created an account, added the sites, and verified ownership.
- Filed a dispute
  - First time: I get error 500, can't submit 
  - Second time: Can't submit because the dispute is already pending
- Waited two days, no emails, nothing
- Asked customers to write reviews
- Checked other scanners/blacklists but they are all clean

My other site with links to my software is fine according to SafeWeb.

I've no idea what is wrong, so I can't fix it.

Can someone please help?

Replies

Kudos0

Re: My website is blocked by Norton SafeWeb (Malicious Sources/Malnets)

Posted: 07-Sep-2023 | 4:11AM · Permalink

We'll try to call attention:

https://inspacesoftware.com/

https://safeweb.norton.com/report/show?url=https://inspacesoftware.com = Warning -> Malicious Sources/Malnets

Kudos0

Re: My website is blocked by Norton SafeWeb (Malicious Sources/Malnets)

Posted: 07-Sep-2023 | 4:19AM · Permalink

4 security vendors flagged this URL as malicious

https://inspacesoftware.com/

https://www.virustotal.com/gui/url/c815f1a11d0437321e5428d7b0b472b77d7d9dce3c57920b70fd2bf3cfc56b50 

Kudos0

Re: My website is blocked by Norton SafeWeb (Malicious Sources/Malnets)

Posted: 07-Sep-2023 | 4:20AM · Permalink

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

Kudos1 Stats

Re: My website is blocked by Norton SafeWeb (Malicious Sources/Malnets)

Posted: 07-Sep-2023 | 4:22AM · Edited: 07-Sep-2023 | 4:23AM · Permalink

https://safeweb.norton.com/report/show?url=https://inspacesoftware.com

Kudos0

Re: My website is blocked by Norton SafeWeb (Malicious Sources/Malnets)

Posted: 07-Sep-2023 | 5:04AM · Permalink

Thank you so much! The quick reply and fix are really appreciated. 

I am still unsure why it was flagged in the first place. The only thing I can think of is the way I protect my source code with .NET Reactor making it difficult for virus scanners to scan, maybe matching a malicious pattern. No idea, not my field of expertise.

Thanks again.

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