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Kudos0

My website crushes with Norton message as not secure

Hi Team,

My website has been verified, it's green OK, but it keep crushing with Norton message as not secure. Please assist.

https://daytonwatch.com/

Replies

Kudos0

Re: My website crushes with Norton message as not secure

Kudos0

Re: My website crushes with Norton message as not secure

I have used the link to report the issue twice, but so far still have the same problem. It seems that it wasn't solved, yet.

Kudos0

Re: My website crushes with Norton message as not secure

We'll try to raise attention to your concern.

Scam Insight mostly works on heuristic based detection [on the fly detection with no database], it is implemented on Norton toolbar.

It make use of inputs like

1. Does it ask for personal information like credit card, SSN, login information, 

2. How new this site is,

3. How many users visited it till now,

4. Suspicious whois info

5. Does it have any suspicious scam keywords

Since Scam Insight works on client side and it is on the fly detection, on fairly new sites, it may happen that site is rated as Untested in SafeWeb.

Some users see it and others don't 

This issues might be because some users/system/browser might have disable Norton toolbar or Scam Insight might have difficulty in collecting above mentioned details.

Note: Usually if websites get more users, scam insight starts trusting this site and reclassifies it as safe.

https://community.norton.com/en/comment/6752961#comment-6752961 

IMO

Kudos0

Re: My website crushes with Norton message as not secure

The site opens fine on IE11 and Chrome on my end. McAfee secure didn't report any issues.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1903 / build 18362.356 / N360 Deluxe 22.19.8.65 / Norton Core v.282 on Android 2.00
Kudos0

Re: My website crushes with Norton message as not secure

Chrome

Kudos0

Re: My website crushes with Norton message as not secure

Thank you Team,

It's fixed.

Kudos0

Re: My website crushes with Norton message as not secure

Kudos0

Re: My website crushes with Norton message as not secure

Now, I do not understand, why it keeps displaying this message to other users. I cleared the cache and warning message stopped. Now, now I see that it continues.

Kudos0

Re: My website crushes with Norton message as not secure

FWIW ~ I did submit > https://submit.symantec.com/antifraud/scam_false_positive.cgi and sent ping to Safe Web Team.  Maybe, we'll hear from Team, tomorrow.  IDK

Kudos0

Re: My website crushes with Norton message as not secure

Kudos0

Re: My website crushes with Norton message as not secure

Kudos0

Re: My website crushes with Norton message as not secure

Hello Bmax

I will submit this to the Safe Web Team.  It needs to be placed on the Scam White List. That way it won't show up again as a Scam Warning.

Please stay tuned to this Thread for a response from the Safe Web Team on Tuesday night after midnight EDT.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My website crushes with Norton message as not secure

Hi Bmax

We have manually analysed 'daytonwatch.com' and found it to be clean. We have added it to ScamInsight whitelist. It should reflect in a few hours. 

Cops

Kudos0

Re: My website crushes with Norton message as not secure

Hi Norton Safe Web Team , All,

I'm having the same issue with my website.

www.curlybrushartshop.com

I have reported the issue several times for over a week now, suing the report link provided. 

The site has been categorized as green [ok], but this error still keeps popping up when one browses the site with Norton Safe Web active.

Please I need help to whitelist this website on Scam Insight.

I would appreciate your help very much. Thanks. 

Kudos0

Re: My website crushes with Norton message as not secure

Hello Charles Dada

Welcome to the Norton Community Forum

I tried to access your Source code to see if your Meta Tag was in place. The Safe Web Team will have to check over the site also.

Please stay tuned to this Thread for a response from the Safe Web Team on Monday night after midnight EDT.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.