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N360 and Razer Kraken USB Headset issues
I have been using Norton for years now with no issues, I have had Razer Synapse 2.0 with a Razer USB mouse installed with no problems. I just recieved a Razer Kraken 7.1 USB headset. After plugging it in and the software installed to the most recent version, the computer ask for a reboot. After coming back up Norton will not start, the icon appears real quick then dissapears, double clicking on the desktop shortcut or the exe within the Norton folder recieves no response. Looking in the Windows Event Viewer Application Logs I see the following:
Event ID 1000
Faulting application name: N360.exe, version: 18.104.22.168, time stamp: 0x524cbb5e
Faulting module name: KrakenDevProps.dll, version: 0.0.0.0, time stamp: 0x51f0d458
Exception code: 0xc0000005
Fault offset: 0x000051d3
Faulting process id: 0xe48
Faulting application start time: 0x01cf0d096fa6bcb2
Faulting application path: C:\Program Files (x86)\Norton 360\Norton 360\Engine\22.214.171.124\N360.exe
Faulting module path: C:\Program Files (x86)\Razer\Razer_Kraken_Driver\Drivers\SysAudio\KrakenDevProps.dll
Report Id: ad8898d3-78fc-11e3-8fb8-bcaec5176ff3
I have tried to uninstall Norton usings Nortons repair/uninstall tool and installing a clean version with no luck, Only when I uninstall anything related to Razer Synapse and anything related to the Kraken Driver will Norton 360 start working again. I can reinstall Razer Synapse and My mouse drivers again with no issue, but once the usb headset is installed Norton stops working again. Anyone have this issue that has found a work around to get both Norton 360 and the Headset drivers to play nice?