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N360MD License Expired
Need some assistance, I installed Norton a year ago from a CD. After being prompted to renew I purchased a 3 year license.
When I log into Norton portal with my account, I can see the Norton 360 Multi-device with the product key and 0 of 5 seats used.
I click download, once complete I run Norton Management Installer. I'm prompted for an account, I use the same login as above for the Norton portal.
I can tell the account logs in, I am then prompted with "N360MD account has expired" and cannot proceed further.
I'm not sure how to proceed, this error message directly conflicts with the available N360MD seats on my Norton account.
Any help or direction would be much appreciated.