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Kudos0

need to alter firewall settings for printer

I just connected a printer to my system via my wifi network.  I am attempting to scan something and the printer tells me i need to alter my firewall settings to allow my printer to connect.

Thanks

Replies

Kudos0

Re: need to alter firewall settings for printer

Did you install the software that came with the printer? Then restart the computer after installing the software. That should take care of any network setup for the scanner. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: need to alter firewall settings for printer

Hi EDFROMPGH,

Settings->Firewall->General Settings Tab->Public Network Exceptions->Configure->Enable 'File and Printer Sharing' and check. 

Thanks,

Kudos0

Re: need to alter firewall settings for printer

Tried it but software says it only applies to public networks.  Mine is private and password protected.  I am able to print from the computer and scan to a usb drive though.  Thanks.

Kudos0

Re: need to alter firewall settings for printer

And did you check the software install that came with the printer/scanner? That is what I found fixed a similar issue for me. I could print but not scan.

Things happen. Export/Backup your Norton Password Manager data.

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