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Kudos0

Need Firefox toolbar for Norton Identity Safe Standalone

I've not been updating Firefox because the Norton toolbar isn't compatible with it and I won't update Firefox until it is.  When is this going to be fixed?  It seems like you've forgotten the Standalone version.  I saw the announcement for Firefox 44 being compatible with ALL Norton products but it didn't list the Standalone version of Norton Identity Safe.  It's only limited capability, the vault feature is not available, some customers may not be able to enable the toolbar add-on...  Doesn't sound like it's compatible at all to me.  I'm still using Firefox 40.0.3 so I can use my toolbar.  Instead of working to make it have limited capability why don't you work on making it actually work???????????

Replies

Kudos0

Re: Need Firefox toolbar for Norton Identity Safe Standalone

I use Norton Identity Safe with Norton 360 and have just updated Firefox to 44;  still no vault. Till it is fixed I have to use Chrome which is not as good but at least the vault works.

Kudos0

Re: Need Firefox toolbar for Norton Identity Safe Standalone

The Toolbar is compatible with the latest Firefox versions, but just the ID Safe integration is not working. The toolbar offers other protection and convenience features that are working with the new FF versions.

As the Toolbar is being fully re written, I would suggest that resources are not being used for the Stand Alone ID Safe at this time. When the full Toolbar functionality is restored, the Stand Alone version of ID Safe will probably be released around the same time.

Things happen. Export/Backup your Norton Password Manager data.

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