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Kudos1 Stats

Need to removed McAfee

I install Norton. (Mac OS X 10.10.x ) Got an error McAfee need to removed . So then I removed the McAfee (dragged and dropped to trash)  .I restart Mac . When reinstalling back Norton. Got same issue .

Is there any possible folder or components of McAfee that was still on the Mac that need  to be removed ? 

By the way I also already run Disk Utility. Got same error . Now I attempting to reinstall McAfee and uninstall using uninstaller. Before I do that, do you have any suggestion ? 

Replies

Accepted Solution
Kudos0

Re: Need to removed McAfee

Hello @RayLab,

We will try to help you as much. We are not sure which flavor of McAfee product you have installed. Norton Security for Mac will not proceed installation, in case any of the below files is/are present in your system.

A) McAfee Family Protection:

  • /Library/LaunchDaemons/com.McAfee.Startup.plist
  • /usr/local/familyProtection
  • /var/tmp/familyProtection
  • /Applications/McAfee Family Protection.app/Contents/MacOS/McAfee Family Protection

B) McAfee Virex:

  • /usr/local/vscanx/VShieldMount
  • /usr/local/vscanx/VirexLogin.app
  • /usr/local/vscanx/VShieldScheduleHelper
  • /Library/LaunchDaemons/com.mcafee.virusscan.ScanManager.plist

C) McAfee Internet Security:

  • /usr/local/McAfee/Firewall/bin/FWService
  • /usr/local/McAfee/AntiMalware/VShieldScanner
  • /usr/local/McAfee/SAFM/bin/SiteAdvisorFM
  • /usr/local/McAfee/SiteAdvisor/bin/UninstallSA.sh
  • /Library/LaunchDaemons/com.mcafee.ssm.ScanManager.plist

There may be one or few of the above entries that McAfee uninstaller have left out. Please remove the above entry/entries manually if any in your system and then continue installing Norton Security for Mac. In case you are still facing issues during Norton installation, please revert back and we will try to sort out.

Thanks

Rajesh

Kudos0

Re: Need to removed McAfee

Thank you for the reply . Program is McAfee Internet Security. I just did successfully installed Norton by removing all McAfee related files and folder (forgot what are those files). By the way. I have question. is it the same thing in removing a program (e.g McAfee) by moving to trash and using it's uninstaller ? Because that might be reason why this whole started, if I just use the uninstaller, everything should be okay right ? Thanks
Kudos0

Re: Need to removed McAfee

Hello @RayLab,

Happy to hear that the issue is resolved on your end !

Moving the McAfee app to Trash should be equivalent to running Uninstaller of McAfee. However I am not sure of the discrepancy and the way McAfee uninstaller is designed.

As far as Norton Uninstaller is concerned, moving Norton Security App to trash and running Uninstaller works similar way.

Thanks

Rajesh

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