• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Need a solution

How come my computer tells me, my computer security and performance is at risk needs fixing. I click the fix button, its does a scan a complete full scan. It did not fix the problem. Also I did a Norton Power Eraser I perform this on it, nothing. Can someone please me a solution to my problem.

Replies

Kudos0

Re: Need a solution

Hello

Have you restarted your computer?

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Need a solution

Yes, I restarted it, but no solution.

Kudos0

Re: Need a solution

Was it a restart or a shutdown and startup again? If you shutdown and you have Windows 8 or 10 Fast Startup feature enabled, you are not getting a complete shutdown often required to complete any pending Norton fixes.

If you use Windows 8/8.1 or 10, there can be an issue with the Windows Fast Startup feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.