This forum thread needs a solution.
Kudos0

Network scan does not work.

Posted: 30-Jan-2023 | 8:28AM · 2 Replies ·

Right-click > scan with Norton on a network folder doesn’t work (nothing happens) - is this a known bug? I can scan local Mac files and run quick scan without issue. MacOS Ventura 13.2 Apple M1 Pro Norton 360 8.8.3
Labels: Apple Silicon M1, macOS

Replies

Kudos0

Re: Network scan does not work.

Posted: 13-Feb-2023 | 10:24AM · Permalink

No response in two weeks - such great customer service.
Kudos0

Re: Network scan does not work.

Posted: 18-Feb-2023 | 11:11AM · Permalink

Getting nowhere with tech support - L2 team just leaves voicemails at inopportune times and no direct number or way to transfer to L2 team.  This is completely unacceptable and from a tech company like Norton how can they not have the "ability" to transfer to L2 team?  Do moderators ignore these threads or pick and choose which posts to respond to?