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Kudos0

Network settings prevent content from loading privately on Norton 360

After installing Norton 360 on my iOS devices I get the following message when I open an email “Your network settings prevent content from loading privately”. How do I fix this? I am switching from a Norton Core to a CenturyLink C3000Z. Is this a router problem or a Norton 360 setup problem?

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Kudos0

Re: Network settings prevent content from loading privately on Norton 360

What iOS version is on your devices? 

Did you have the Core router still set up when you had 360 installed on these devices?

Do you have the new router in the network now? If so, did you set it up with a strong Wifi password?

How are you accessing your emails? Using a local app, or a web interface through a browser? If a browser, which one are you using?

Kudos0

Re: Network settings prevent content from loading privately on Norton 360

iPhone 11 Pro iOS v 15.2 iPad ver 15.2 Core was setup but is no longer powered on New router is in network with strong WiFi password Using iOS email app to access email

Kudos0

Re: Network settings prevent content from loading privately on Norton 360

And with the Core router, you did not see this message? If so, and the router is the only change to your network, it does sound like something in your new router's settings that is different from the Core.

Having said that, a quick search on this message got me this Apple Support article.   https://support.apple.com/en-ca/HT212797

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