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Kudos0

New EAP Build 22.9.1.12

Hello,

Just wanted to report the new EAP Build 22.9.1.2 is running smoothly so far on Windows 10 x64 Build 15061.

Replies

Kudos0

Re: New EAP Build 22.9.1.12

At least you could get it installed.

Kudos0

Re: New EAP Build 22.9.1.12

Hi

I am running version 22.8.1.14 and no matter how often I run liveupdate , I never get the patch to update to 22.9.1.12 All that happens is that I get told that I am up to date "Your Norton product has the latest production updates"

Windows build version 1607 (OS build 14393.953) 64 Bit

Kudos0

Re: New EAP Build 22.9.1.12

I have dropped EAP Build 22.9.1.12 into my Virtual machine, clean install, so far no issues, install and set up was smooth.

Kudos0

Re: New EAP Build 22.9.1.12

Hey Krusty13 & atkinra,

Have you guys tried installing from version 22.8.0.50? That is the build I installed from.

Also make sure "Early Adapter Program" is enabled in settings.

Kudos0

Re: New EAP Build 22.9.1.12

Hi NUBEE,

No, I don't have a copy of 22.8 but if they can't make the EAP tool compatible with 22.9 I'll pass.  The tool says it works with 22.9.

Or perhaps you need to be a US citizen with this build?

Kudos0

Re: New EAP Build 22.9.1.12

Yes you're right. I believe your location is the reason it won't install.

I think you must be physically located in the US to be eligible for EAP-6 as was the case for previous EAP's, even though this was not listed as a prerequisite.

Kudos0

Re: New EAP Build 22.9.1.12

You only needed an English OS and location with the later versions.  I ran all but the first I think.

Kudos0

Re: New EAP Build 22.9.1.12

@Mohan_G,

Is this why I can't join the EAP now?

Thanks,
Dave

Kudos0

Re: New EAP Build 22.9.1.12

@Krusty13,

It should work with english OS regardless of the country.

Also the tool is compatible with 22.9 build

Let me check with the team and get back to you.

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: New EAP Build 22.9.1.12

Hi @atkinra,

Hi

I am running version 22.8.1.14 and no matter how often I run liveupdate , I never get the patch to update to 22.9.1.12 All that happens is that I get told that I am up to date "Your Norton product has the latest production updates"

Windows build version 1607 (OS build 14393.953) 64 Bit

Did you Signup for the Early Adopter Program?

Could you please check if you are still enrolled to the program (EAP branding on the Norton main UI), if not you need to run the tool from here.

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: New EAP Build 22.9.1.12

I was having issues on my machine and ran manual live update March 22. My machine is running Windows 7 Home version updated Norton to 22.9.1.12. Since 10:48 PM last night March 22 there have been no automatic updates as I can see on recent history. Is this normal? there is usually several per day? It is also telling me my protection updates are dated 3/22. today is 3/23.