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Kudos0

New Facebook account alert in email; not on the website

Yesterday I received an email with the following information:

******* (child's name) has recently created new account(s) at the following Social Networking Web site(s):

  • Facebook



For more details, login to Norton Family website and click "Alerts" or tap "Alerts" from the Norton Family mobile app

However, when I login and click alerts, I can find no information on this alert. There is also no information on my mobile app.   How can I find out more about this new account?

Replies

Kudos0

Re: New Facebook account alert in email; not on the website

The alert should be on the "alert" tab, when you log in. Also check the social tab. Either way the best way to find out more about the account is ask your child :-)

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