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New Laptop--I want to restore files from my old Back up
My old laptop's hard drive crashed. I just bought a new laptop and have started setting it up. I activivated my account on this new computer and went to run the "Restore Files" command at the Norton site. When I try to look for my backup sets, its tells me "No backup sets found". My old computer was doing backups (I saw the icons indicated when files were backed up). Any ideas on why my backups can't bge found?