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Kudos3 Stats

Is this a new product? Norton 360

When I navigate to Norton's webpage from my tablet I land to this site 

https://us.norton.com/n360?inid=hho_nortoncom_softlaunchredirect_360

while when from my laptop I just see the regular (old?) website. 

Is this a new product, a new version or a new bundle with LifeLock? I can't find an announcement anywhere. 

Replies

Kudos0

Re: Is this a new product? Norton 360

Hello tzon89. Norton 360 is now Norton Security Premium. Same features as 360, with a new name.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos2 Stats

Re: Is this a new product? Norton 360

Hi, 

I am aware of that. But there seems to be a NEW Norton 360. 

https://us.norton.com/n360 (what I sent, new, no information)

https://us.norton.com/360 (what you sent, discontinued older product)

Kudos3 Stats

Re: Is this a new product? Norton 360

Kudos1 Stats

Re: Is this a new product? Norton 360

My apologies, Norton has some house cleaning to do regarding their article links as well as Google search results. The difference here seems to be lifelock bundled as N360. Yet 360 has also been renamed to Security Deluxe in another article. Confusing at the very least.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos2 Stats

Re: Is this a new product? Norton 360

Hey SoulAsylum

Norton 360, the classic product we all know, was out from 2007 to 2014. It included Norton Internet Security + performance and backup features.

On 2015 it was replaced by Norton Security with backup. Norton Antivirus and Internet Security were replaced by Norton Security (without backup). 

A few years later the terms Standard, Premium, Deluxe appeared (instead of with/without backup) and Norton Antivirus basic came along. 

The 2015 "move" was to simplify the product line, but for some reason they decided to complicate it soon later, and even worse now. 

(New) Norton 360 is not to be replaced by Norton Security, but to replace Norton Security. Norton Antivirus Plus is also introduced if you look closely at the site, which is brand new. 

I will definitely agree that it can't get more confusing. But it might actually become... when they post an article that 360 replaces Norton Security while keeping the older one that claims the opposite :P 

The question of why I ended on the new site still remains...

Kudos2 Stats

Re: Is this a new product? Norton 360

Kudos2 Stats

Re: Is this a new product? Norton 360

Kudos1 Stats

Re: Is this a new product? Norton 360

Look at the end of the URL provided for this information.   softlaunchredirect_360   Not sure how you were redirected, but you seem to have stumbled on a new product offering. The 'softlaunch' would seem to indicate they are not ready to make the official announcement yet.

It seems they are using 360 as in a 360 degrees of protection, now that LifeLock is part of the bundle offering.

Were you using an Android tablet or an iPad? What browser did you use when you got this redirect?

Things happen. Export/Backup your Norton Password Manager data.
Kudos3 Stats

Re: Is this a new product? Norton 360

Hello peterweb

bjm's link is just the same link without the soft launch. It might be a US thing perhaps? It's listed in Google also.

https://us.norton.com/products-services

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos2 Stats

Re: Is this a new product? Norton 360

It is strange though that it is not even mentioned in the beta (early adoption) section.

That's what 360 always meant!

I was on my Windows tablet using Edge. I just tried to go to us.norton.com and was redirected to the "soft launch" thing...

I also noticed that Norton Utilities Premium is available as a service for 10 devices. Is there any information about that? Is it a new product or are they charging as service the same product that has been out of development for the last five years? 

Kudos2 Stats

Re: Is this a new product? Norton 360

All these questions need an official Norton reply. We will have to wait for Monday to see if we can learn something. I'll escalate this thread.

Things happen. Export/Backup your Norton Password Manager data.
Kudos2 Stats

Re: Is this a new product? Norton 360

I agree this is confusing as heck, especially since it appears there are no admins stateside to monitor/answer questions anymore. Seems  users on this side of the world are left out in the cold.  All info seems to be coming from admins in India - thus the wait for the weekend. 

Have I said lately how much I miss Tony Weiss, Dave Coleman and Tim Lopez?  They'd supply answers over the weekend, even if just to say they'd get users an answer.

IMHO, once again Marketing got the cart in front of the horse.

Kudos0

Re: Is this a new product? Norton 360

IMHO, once again Marketing got the cart in front of the horse.

Or was it an Ass before the Marketing ?

Hugh
Kudos3 Stats

Re: Is this a new product? Norton 360

Hi everyone,

https://community.norton.com/en/blogs/product-update-announcements/have-...

A small group of users in the U.S. are being directed to test comprehensive plans on Norton.com. We’re looking forward to learning from them. Not everyone will have this opportunity since it’s a beta test. I have posted this information in the thread linked above. Thank you. 

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | Symantec Corporation
Kudos3 Stats

Re: Is this a new product? Norton 360

Gayathri_R:

Hi everyone,

https://community.norton.com/en/blogs/product-update-announcements/have-...

A small group of users in the U.S. are being directed to test comprehensive plans on Norton.com. We’re looking forward to learning from them...

Hi Gayathri_R:

Thanks for that information.  One suggestion, though.  Instead of recycling the product name Norton 360 (i.e., the "new" Norton 360 Standard / Deluxe / with LifeLock Select), Marketing should give this product line an entirely new name to avoid further confusion.

Do you know if Symantec is planning to consolidate all the current Norton v22.x products (NAV, NIS, N360, N360P, NS Basic/Standard/Deluxe/Premium) into a new single product line once this beta test is finished?
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32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Premium v22.15.1.8

Kudos2 Stats

Re: Is this a new product? Norton 360

Someone at Symantec, please close Marketing down, and get someone who knows what they're doing and knows how to introduce products PROPERLY.

That way with luck, your users won't be permanently confused.

Windows 10 Home X 64
Kudos0

Re: Is this a new product? Norton 360

Thank you, 

I think this answers it for now. 

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