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Kudos0

New update making Norton go crazy

What is up with this?  My vault won't stay open, Norton closes and I have to restart it.  After restarting it, the icon stays in the taskbar area for a little while, then poof it's gone!!  At that time, my vault closes and I have to reopen it and log in again!  I waste more time doing this and can't complete anything! 

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Kudos0

Re: New update making Norton go crazy

Hello CyberNaNa

It sounds like you may need a fresh install of version 22.9.3.13. Please use the Remove and Reinstall Tool. I believe it is still on the previous version, so you will have run Live Update a few times and restart when asked to and you may have to do this a few times to get it back to version 22.9.3.13.. Please remember to run Live Update again since there will be another part of the new install to get.

www.norton.com/nrnr       Please follow the directions.

Another thing that will help is to disable Fast Startup.

Please read this link for instructions.

http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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