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Kudos0

New Website Safe Warning

Sir,

My new website is: www . digitalmarketingslrgroup . com, and is hosted on GoDaddy. When people click on my pages the Norton Web Safe warning comes on indicating the following:

Scam Insight: Personal Information Risk

This site is safe, but...It asks for personal information and is not well established with the Norton Community. Use caution when entering any of your information on this site.

Could you please help me, it is a brand new business, and I am losing customers...

Regards,

Replies

Kudos0

Re: New Website Safe Warning

https://safeweb.norton.com/report/show?url=digitalmarketingslrgroup.com = UNTESTED

Please review > Safe Web Help for Site Owners
https://safeweb.norton.com/help/site_owners

We'll try to raise attention to your concern.

Kudos0

Re: New Website Safe Warning

I tried your links and they don't work because I have a professional website with templates by GoDaddy. No coding. And, I don't have to fix a problem that you cause me wrongly and without justification.

I am a user of Norton Safe Web for my own computer but...

I am thoroughly tired of Safe Web and scam insight ratings either not being completed after 2 days of requests or inaccurate ratings being applied. Message: SCAM INSIGHT: Personal Information Risk.

My new website www.digitalmarketingslrgroup.com is hosted by GODADDY, and is verified and secured by GoDaddy. At the bottom of my Homepage you can see the LOGO verified and secured by GoDaddy. 

Is it a scam to try to sell me your security system at around $900-$1,500 for businesses?

Running a business is difficult enough without detrimental wrongful accusations being made by Norton. I am losing customers because of your inaccurate rating. And again, I don't have to fix a problem that you cause me wrongly and without justification.

Please sort out my outstanding rating requests immediately. I am just another customer of your product that you are accusing wrongly without any real circumstances to support it.

Kudos0

Re: New Website Safe Warning

DigitMar:

I tried your links and they don't work because I have a professional website with templates by GoDaddy. No coding. And, I don't have to fix a problem that you cause me wrongly and without justification.

I've not prompted you to fix a problem. I've not disagreed with you.  I've not questioned you.  I hear you.  
I've added related content to your Topic. 
Norton Community is peer-to-peer. 
You may always Chat with Official Norton Support

We'll try to raise attention to your concern.  @floplot

Kudos0

Re: New Website Safe Warning

Please look at this email. I have attached a document. Thanks!

My new website - Web Safe Warning

Posted: 14-Jun-2019 | 11:44AM • 0 Replies • Permalink

Kudos0

Re: New Website Safe Warning

Hello DigitMar

Welcome to the Norton Community Forum

What is being seen is a Safe Web Scam Insight warning. It comes up with new websites and goes away by itself after a bunch of Norton Community members have seen the site. There is nothing for you to fix on the site as far as the Scam Insight Warning goes.

You can look at the  Safe Web site that bjm posted in your favorite browser for information. All that needs to be done is register your website, get a Meta Tag.and paste it into your next post. I will try and see if Safe Web Team will remove the Scam Warning without you registering your site with them.

The Go Daddy verification is for Go Daddy. Norton has their own verification and evaluation of the website. The Safe Web Team is off for the weekend. Nothing can be done by the Team until the earliest on Sunday night.

Please stay tuned to this Thread for a response from the Safe Web Team on Sunday night after midnight EDT. I am not a Symantec Employee, but I do have contact with the Safe Web Team.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: New Website Safe Warning

Thank you for your answer!

I did register my website on the page that you said, but there is no way that I can add a META TAG because I built my website with templates from GoDaddy. I had only to fill in the information for my business. There is no coding and no access to it. It is a professional website with templates only. It would be very helpful if Safe Web Team will remove the Scam Warning without me registering my site with them. I am not very technical and I trust in your team to solve the problem that is causing me to lose customers.

Thank you again for you help! 

Kudos0

Re: New Website Safe Warning

Hello

Since you have registered with Safe Web and are non - technical, could you just copy/paste the Meta Tag into your post please? I could then ask them if they could use the Meta Tag in your post. I could then explain the circumstances to them. Please let me know.

Have a Good Night and 

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: New Website Safe Warning

I am not sure I understand your answer... 

Here is the Meta Tag in my Norton Account:

<meta name="norton-safeweb-site-verification" content="l-yzkgo0fwwlgw-6f173qwkharx7n5bx21jjixgc-5sgmdmucpe7wdtvb02g3br8wgx0ca7ilhgekho-1evmv2tdw-z4df0c1z3ghi1r-g65y5anumb3ugzfkj441mnz" />

The second option is:

nsw-l-yzkgo0fwwlgw-6f173qwkharx7n5bx21jjixgc-5sgmdmucpe7wdtvb02g3br8wgx0ca7ilhgekho-1evmv2tdw-z4df0c1z3ghi1r-g65y5anumb3ugzfkj441mnz

Thank you!

Accepted Solution
Kudos0

Re: New Website Safe Warning

I don't know how to reach Console_Ops. I just would like to say a super big THANK YOU!

Here is the message with no email address for Console_Ops.

16-Jun-2019 | 1:22AM Commented on New Website Safe Warning

Hi DigitMar We whitelisted the site 'digitalmarketingslrgroup.com' in Scam Insight. The changes will take a few hours and the block page will be removed. The site is currently rated green in safe...

Again, THANK YOU SO MUCH!

Kudos0

Re: New Website Safe Warning

Hello DigitMar

I guess you must have contacted him since you received that message. Usually, Cops will post in the Forum, the same message that you received. I can, however, give him your message.

Good Luck with your new site and business. Thanks for marking your Thread as solved. Could you please fill out the Forum Feedback located on the Right site of the Page. ? It looks like this.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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