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Kudos0

NF 2.6.0.61 crash on Gog.com

Hi everyone,

since yesterday, everytime that my son visit gog.com, NF crash.

NF version 2.6.0.61
Chrome version 25.0.1364.172
Windows 7 32bit


Nome dell'applicazione che ha generato l'errore: ccSvcHst.exe, versione: 12.1.0.38, timestamp: 0x50269d5b
Nome del modulo che ha generato l'errore: MSVCR100.dll, versione: 10.0.40219.1, timestamp: 0x4d5f0c22
Codice eccezione: 0x40000015
Offset errore 0x0008d6fd
ID processo che ha generato l'errore: 0x5f8
Ora di avvio dell'applicazione che ha generato l'errore: 0x01ce223f5e209240
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Norton Family\Engine\2.6.0.61\ccSvcHst.exe
Percorso del modulo che ha generato l'errore: C:\Program Files\Norton Family\Engine\2.6.0.61\MSVCR100.dll
ID segnalazione: 953c0758-8e34-11e2-9d3e-00261861ada5


Thanks in advance for replies.

Replies

Kudos0

Re: NF 2.6.0.61 crash on Gog.com

Hi Axios,

What version of Java is install on the PC?

Thanks,

Katie

Thanks Katie
Kudos0

Re: NF 2.6.0.61 crash on Gog.com

Thanks for the reply.

No Java installed.
Kudos0

Re: NF 2.6.0.61 crash on Gog.com

Axios,

I tried the same version of Chrome, but was not able to reproduce it.

Does it only happen when Chrome is used? 

Does it happen EVERY TIME when the child visits the website gog.com?

Have you got a chance trying it on other browsers to see what happens?

Thanks,

Katie

Thanks Katie
Kudos0

Re: NF 2.6.0.61 crash on Gog.com

Thanks for the reply.

I asked my son's and he told the problem happen with Chrome but randomly. It happen when he open 3-4 tabs of gog.com and the last url showed in the bottom bar of chrome is servant-1.gog.com.

Today I tried to reproduce the problem but nothing happened. I also tried Firefox but today no error.

Kudos0

Re: NF 2.6.0.61 crash on Gog.com

Hi Axios,

Thanks for the update.  I"ll report this to the QA team too.  If you experience the error again in the future, please let me know.

Thanks

Katie

Thanks Katie

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