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Kudos0

NG14 Repeatedly Asks to do missed backups

I now power down my PC every day so I do not use NG 14 to do scheduled backups and instead invoke them manually since I don't really have a time when I know my PC will be powered on.

The problem is that NG14 REPEATEDLY asks me for permission to perform missed backups. And I do mean repeatedly. Many times it asks me to do missing backups for all 3 HD's and I'll answer NO, then sometimes immediately it will ask me the same thing again!

There are times when I have to answer NO as many as TEN times before it finally stops asking me!

This is extremely annoying!! ONCE should be enough for this thing.

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32

Replies

Kudos0

Re: NG14 Repeatedly Asks to do missed backups

This can depend on your triggers.  You're being alerted because there is a big enough difference between the state of your system and the last backup you performed.  As to the number of times it could be based on several triggers.  Is there a reason why you're not using scheduled backups anymore?  Usually when you get to the state of multiple reminders if a catastrophic failure occured you will lose more data so it's reminding you to make sure that that does not happen. 
Kudos0

Re: NG14 Repeatedly Asks to do missed backups

Erik, I stated the reason I don't use the schedule any more in my original post. I am a software engineer and a computer expert myself so trust me I know full well the importance of doing regular backups. I do at least two incremental backups per week and create a new base backup on the 1st and 15th of each month. I also do backups before I do critical updates or install many programs. 

The NG program appears to have a problem not knowing or understanding how to deal with this. I have done tests before where I do a manual backup and restart the computer. Then NG keeps asking me repeatedly to do ‘missed’ backups, despite the fact that I just got through doing one just MINUTES ago on all 3 HD’s! Again, I have had times where NG has asked me 10+ times BACK TO BACK and then multiply that by 3 HD’s (so 30+ times total) and then perhaps you can understand why it is SO frustrating! And NO, I am NOT exaggerating; there are times when it literally is that bad.

 

And honestly it does not matter how many triggers NG thinks there is, it is absolutely ludicrous for it to REPEAT the SAME question back to back multiple times on each HD. ONCE is enough, if you say NO then NG should accept that and quit nagging over and over and over again.

 

So there are two issues: 1) Why does NG seem to have a problem realizing that a manual backup has already taken place and 2) It should not keep repeating the same question in a back to back fashion.

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: NG14 Repeatedly Asks to do missed backups

Checked with someone and sending you a private message.

Kudos0

Re: NG14 Repeatedly Asks to do missed backups

Hi Erik,

I sent you the files requested.

Thanks

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: NG14 Repeatedly Asks to do missed backups

Thanks Allen.  I've sent these along and will let you know what I find.

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