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niggles logging-in with the new system
Powered up this morning, opened IE11 and, as usual, the first thing I did was to open my Identity Safe (Vault). Instead of the usual log-in, it was the one requiring me first to log-in to my Norton account. I couldn't - my paper copy of the log-in details was unavailable so I clicked on 'forgotten password?' and it said an email was on its way.
Then I went to open my Outlook account - I couldn't, because the Vault was closed and the log-in details were on the same piece of paper.
I've solved this by recording both log-in ID/Passwords in other places - diary, calendar etc. so it won't happen again.
I restarted my laptop and this time the usual Vault log-in screen appeared.
So, two questions:
(1) Why does the Identity Safe log-in screen occasionally change to requiring Norton account log-in details?
(2) Would it cause problems for Norton (and for me) if I remained permanently logged into the Community?
(I'm not sure whether or not this is an Identity Safe issue or a log-in issue.)