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Kudos0

NIS 09 Live Update - trying to understand the behavior/architecture

I had previously been running ZoneAlarm Pro, SpySweeper, and Norton Anti-virus 2008.

A few days ago, I uninstalled all of those and replaced them with NIS 09.

Previously, the Symantec products I had PCA 11.5 and NAV 08 used LiveUpdate (I've updated to the latest 3.5.0.64).  I had actually turned off automatic updates both in NAV 08 and in the Control Panel applet.  I did this because I did not want product updates happening without my knowledge and I would manually do updates every morning.  See below:

http://home.comcast.net/~markshot/tempimages/lu01.jpg


However, having installed NIS 09, I decided that I want the protection of Automatic LiveUpdates and Pulse Updates.

After running for a couple of days, I have come to the conclusion that NIS 09 uses its own built-in LiveUpdate scheduler and engine which is independent of the LiveUpdate engine installed under "C:\Program Files\Symantec\LiveUpdate\".  My reasons:

(1)  Running LiveUpdate from PCA does not show NIS 09 as an installed product.  Normally, all Symantec products would be listed.

(2)  Adjusting the LiveUpdate interval in the Control Panel applet seems to have no effect on Automatic Live Update in NIS 09.

(3)  The event entries made in the Window's Application Log by Automatic LiveUpdate do not correspond with the timings and execution of Automatic LiveUpdate displayed in NIS 09's CPU Usage display.

So, my conclusion is that although NIS 09 calls this feature "Automatic LiveUpdate" it is completely distinct from prior Symantec products.  Am I correct?

As such, there is no way to control or adjust NIS 09's Automatic LiveUpdate?

I have seen it written NIS 09's Automatic LiveUpdates run every four hours?  Is that correct or is that based on prior defaults which were 240 minutes?

Will doing a Manual LiveUpdate reset the NIS 09 schedule for Automatic LiveUpdate?

Is it ever necessary to do a Manual LiveUpdate with NIS 09?

Are Manual LiveUpdate and Automatic LiveUpdate identical in terms of NIS 09?

Thank you for your help and illumination.

[edit: Fixed broken image link.]

Message Edited by shannons on 07-05-2009 07:25 AM

Replies

Kudos0

Re: NIS 09 Live Update - trying to understand the behavior/architecture

I had previously been running ZoneAlarm Pro, SpySweeper, and Norton Anti-virus 2008.

A few days ago, I uninstalled all of those and replaced them with NIS 09.

Previously, the Symantec products I had PCA 11.5 and NAV 08 used LiveUpdate (I've updated to the latest 3.5.0.64).  I had actually turned off automatic updates both in NAV 08 and in the Control Panel applet.  I did this because I did not want product updates happening without my knowledge and I would manually do updates every morning.  See below:

http://home.comcast.net/~markshot/tempimages/lu01.jpg


However, having installed NIS 09, I decided that I want the protection of Automatic LiveUpdates and Pulse Updates.

After running for a couple of days, I have come to the conclusion that NIS 09 uses its own built-in LiveUpdate scheduler and engine which is independent of the LiveUpdate engine installed under "C:\Program Files\Symantec\LiveUpdate\".  My reasons:

(1)  Running LiveUpdate from PCA does not show NIS 09 as an installed product.  Normally, all Symantec products would be listed.

(2)  Adjusting the LiveUpdate interval in the Control Panel applet seems to have no effect on Automatic Live Update in NIS 09.

(3)  The event entries made in the Window's Application Log by Automatic LiveUpdate do not correspond with the timings and execution of Automatic LiveUpdate displayed in NIS 09's CPU Usage display.

So, my conclusion is that although NIS 09 calls this feature "Automatic LiveUpdate" it is completely distinct from prior Symantec products.  Am I correct?

As such, there is no way to control or adjust NIS 09's Automatic LiveUpdate?

I have seen it written NIS 09's Automatic LiveUpdates run every four hours?  Is that correct or is that based on prior defaults which were 240 minutes?

Will doing a Manual LiveUpdate reset the NIS 09 schedule for Automatic LiveUpdate?

Is it ever necessary to do a Manual LiveUpdate with NIS 09?

Are Manual LiveUpdate and Automatic LiveUpdate identical in terms of NIS 09?

Thank you for your help and illumination.

[edit: Fixed broken image link.]

Message Edited by shannons on 07-05-2009 07:25 AM
Accepted Solution
Kudos2 Stats

Re: NIS 09 Live Update - trying to understand the behavior/architecture

Hi Mark,

 

Let me try to answer your queries, but before that I would like to provide some information regarding the LiveUpdate feature in Norton 2009 products.

 

Automatic LiveUpdate is a separate feature which downloads the updates automatically from the Symantec in every four hours. Automatic LiveUpdate obtains the latest virus definitions through protection updates and keep your computer secure from the latest security threats. In the 2009 product, Automatic LiveUpdate runs every hour, but waits for idle time to run. However, it does not wait forever. If you never give your machine a chance to become idle, Automatic LiveUpdate will still run, it just won't run as often. It doesn't need that your computer needs to be idle to download the Automatic Updates.

 

In addition to the protection updates that Automatic LiveUpdate downloads, Norton 2009 program uses streaming technology to download the latest virus definitions. These downloads are called Pulse Updates. The Pulse Updates are lighter and faster, and keep your computer secure from the ongoing threats on the World Wide Web. Pulse Updates checks for protection updates every few minutes and downloads the streamed virus definitions. Pulse Updates provides the updates in between the full updates, which LiveUpdate downloads automatically every eight hours. It protects you against the rapidly changing environment of security threats without compromising your system. Pulse Updates download updates in every 5 minutes and then in every eight hours combines with Automatic Liveupdate as a set. Pulse updates download only virus definitions, but the  Automatic LiveUpdate downloads both product updates and virus definitions.

So, my conclusion is that although NIS 09 calls this feature "Automatic LiveUpdate" it is completely distinct from prior Symantec products.  Am I correct?

Yes, the Norton 2009 products use integrated LiveUpdate Engine and it won't have any connection with the LiveUpdate that is present in the Control Panel. The Norton 2009 products are built in under new proprietary engine developed by Symantec itself, so it is entirely different from previous versions and PCA won't be able to detect NIS 2009.

As such, there is no way to control or adjust NIS 09's Automatic LiveUpdate?

You can disable the Automatic LiveUpdate if you want and run LiveUpdate manually whenever you want, but it is not recommended by Symantec considering the updates released on day-by-day basis. Refer to the instructions in this Symantec Support Article.

I have seen it written NIS 09's Automatic LiveUpdates run every four hours?  Is that correct or is that based on prior defaults which were 240 minutes?

I think, I have explained this in the begining of the post.

Will doing a Manual LiveUpdate reset the NIS 09 schedule for Automatic LiveUpdate?

No, it won't reset Automatic LiveUpdate. Automatic LiveUpdate will continue to work as usual if you have it enabled. The only difference is Automatic LiveUpdate will be able to download and install the new updates only when it is available next time.

 

Is it ever necessary to do a Manual LiveUpdate with NIS 09?

No, it's not required on daily basis if you have both Automatic LiveUpdate and Pulse Updates enabled. But, it will be better to run LiveUpdate manualy once in a week to ensure that you have got all protection updates.

Are Manual LiveUpdate and Automatic LiveUpdate identical in terms of NIS 09?

No, Manual LiveUpdate is initiated by the user while Automatic LiveUpdate is set default by the Norton program and run by the Norton program(User just needs to have it enabled).

 Yogesh

Kudos0

Re: NIS 09 Live Update - trying to understand the behavior/architecture

I'm glad you found a solution here but I would like to see what products you have of Norton on your system.  If you only have NIS2009 installed and not any other Norton Products (Norton System Works, Norton Utilities, etc) then you should not have Live Update as a stand alone installation and it could interfere with NIS2009 functions.  I would suggest removing NIS2009 and running the Norton Removal Tool more than once to clean out the Live Update and any other left over files.  Then you could reinstall NIS2009 and there should not be any possible problems down the road.  Let us know who you would like to proceed with this if at all.
Win10 x64; Proud graduate of GeeksToGo
Kudos0

Re: NIS 09 Live Update - trying to understand the behavior/architecture

PCA 11.5.  I had first removed it.  Then, installed NIS09.  Then, reinstalled PCA.  Lastly, I updated to the latest LU, since a security scan reported the LU bundled with PCA to be a vulnerability.

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