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NIS 2008 Install crashed XP
I bought a new copy of NIS beacuse it was much cheaper than buying the upgrade. When Itried to install the application it got half way through installing, it was installing the core to be exact, and I received a Win32 error and asked if I wanted to report it to Microsoft. I clicked yeas and the system went into perpetual startup. It would get to the loading XP screen and then restart over and over. I started a chat with Norton and they said there is nothing they could do since I could not get into safe mode. I finally got into safe mode and used the Norton removal tool and removed Norton and then the system came back like nothing happened, only no NIS. I then tried to reload the NIS system and got to the same point and it crashed again. I then restored the computer again and removed all Norton software with the utility and started a chat with Norton again. This time they took control of the system used the utility to remove software like I did already and then loaded the software from their site from the remote location. Once again the system crashed in the same spot. The person I was speaking with said it was a Microsoft problem and to call them. I disagree as Microsoft is working fine and it is only when I install NIS do I get this problem. He said Windows is missing a file and to contact them there is nothing he could do and ended the chat. I am very upset and frustrated. Before I stop using NIS and go to AVG or McAfee, I will give this site a try to help me solve this problem as Microsoft is going to charge me $60 to fix a Norton problem. Anyone out there had something similar happen. If it really is missing a Windows file, tell me which one and I will reinstall it, but the "tech" told me nothing and said to contact Microsoft. Please help before I jump ship to another manufacturer!!!!!!!!!!!!!!