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NIS 2009 will not start -- error message -- "... uistub.exe .... path cannot be found"
This is my first post on this message board but I have read a number of the posts related to this matter and have yet to find a solution that works for my situation.
I am running windows XP SP 3. About one week ago, I realized that I had not recently run a full system scan. As I went to the taskbar tray to open NIS 2009 for that scan, I realize the icon was not there. Then I double clicked on the icon on the desktop and I received the "specified path cannot be found" error message.
I then spent several hours speaking with the Symantec online support team as we try to work through the problem. This spanned nearly a day and I cannot remember all of the steps. However the last steps were to go into the safe mode, use the Norton removal tool, remove NIS 2009 and reinstall (the reinstall version is 18.104.22.168). I did that on the number of occasions having read that sometimes one might need to run the Norton removal tool more than once in order to adequately remove the software. In each case, the install seems to progress normally as long as I don't do a live update and don't restart the computer. If I do either of these NIS 2009 will not start and I get the same error message.
One of the experienced posters has suggested to go to uistub.exe file itself and attempt to start from that icon. I tried that and it did not work.
At this point of not quite sure what to do and I've wasted a considerable amount of time without making any progress. I wonder if anybody in the community has any ideas on on how to solve this problem as I would like to continue using this product and restore my Antivirus protection.
Thanks very much for your help and Happy Holidays!