• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

NIS 2010 and prospective new user

Hi all,
I'm thinking of getting NIS 2010. I'm using a non-Norton security product now. I want to know if there are any issues I need to watch for going to NIS 2010. I use Citrix sometimes for work; any known issues there? I play some on line games, World of Warcraft, and some single player games. Does Norton/Sonar work ok with WoW, or older type single player games? Does NIS 2010 interrupt with many messages for just normal type operations, outside of threat alerts? I know my questions are pretty benign, but I realize that security programs are changing more, as they become more sophisticated to deal with threats, so just wanted to ask about things.

Replies

Kudos0

Re: NIS 2010 and prospective new user

Hi all,
I'm thinking of getting NIS 2010. I'm using a non-Norton security product now. I want to know if there are any issues I need to watch for going to NIS 2010. I use Citrix sometimes for work; any known issues there? I play some on line games, World of Warcraft, and some single player games. Does Norton/Sonar work ok with WoW, or older type single player games? Does NIS 2010 interrupt with many messages for just normal type operations, outside of threat alerts? I know my questions are pretty benign, but I realize that security programs are changing more, as they become more sophisticated to deal with threats, so just wanted to ask about things.
Kudos0

Re: NIS 2010 and prospective new user

Hi rfg2009,

Welcome to Norton Community!

It is Faster & Lighter secruity product that you can get today, means security that won’t slow you down. More specifically it means faster, fewer and shorter scans, high-speed network throughput, one-minute install, fewer active processes, less memory utilization – in general faster operations so you won’t feel a performance impact on your day-to-day computing experience. The whole Norton Team has put extra focus and resources on making their technology run much faster while at the same time using far fewer computer resources. It also automatically switches to Silent mode whenever you run any application in full screen like the World of Warcraft game. Silent Mode suppresses alerts and notifications and temporarily suspends most of the background activities. If Norton Internet Security detects a security threat when Silent Mode is enabled, it does not display the alert but takes appropriate action to protect your computer.

If you want, you can sign up for trialware and try using it. You can find more information on the features, comparisons and product tour on the following link:

http://www.symantec.com/norton/internet-security

Yogesh

Kudos0

Re: NIS 2010 and prospective new user

I can confirm that you will be left alone to play World of Warcraft without disturbances; I play it a lot, and NIS 2010 recognizes wow.exe and labels it "Trusted", letting it do what it needs to do. They work perfectly together, and every other game I have played (quite a lot of them) runs perfectly without interference.
Kudos0

Re: NIS 2010 and prospective new user

Thanks Yogesh.

Yes, reviews I've read on Norton give it high marks for security and ease of use, as well as a light footprint on the pc, using low system resources. I run WoW in a full screen windowed mode, so I guess Norton would auto switch to silent mode, or I can put it into silent mode also? Or does it just go into silent mode for full screen programs, games or other non-game apps?

I'm running Vista SP1, and I think I should update to SP2 before loading NIS?

I'm debating whether to buy online or the boxed version. I guess I'll get the latest software version by going online, while the box version could have been in the store for a little while. Does the box version come with a manual, or is it all on disk or in help?

Kudos0

Re: NIS 2010 and prospective new user

Bombastus, good to hear.  Thanks.
Kudos0

Re: NIS 2010 and prospective new user

Upgrading to SP2 is recommended in any case. Both performance and security benefits.
Kudos0

Re: NIS 2010 and prospective new user

By default, the Full Screen Detection will be turned on in NIS 2010. So, when you run the game in full screen, it will automatically switch over to Silent mode whenever any application enters the full screened window. You can also manually turn on the Silent Mode, and add specific programs/applications for which the Silent Mode needs to be enabled.

 

The user manual will be available with the boxed version. If not, you can download it from the following link:

http://www.symantec.com/norton/support/productdetail/manuals.jsp?pvid=nis_2010

Kudos0

Re: NIS 2010 and prospective new user


rfg2009 wrote:

Thanks Yogesh.

Yes, reviews I've read on Norton give it high marks for security and ease of use, as well as a light footprint on the pc, using low system resources. I run WoW in a full screen windowed mode, so I guess Norton would auto switch to silent mode, or I can put it into silent mode also? Or does it just go into silent mode for full screen programs, games or other non-game apps?

There is a User Specified option in Norton 2010 products where you can add your WoW game to Quiet mode, and then you can play the game without any interruption. You can find more info in the following document:

Silent mode in your Norton 2010 product

I'm running Vista SP1, and I think I should update to SP2 before loading NIS?

You can update to SP2 and then install the Norton product. It is possible to install Norton 2010 product on a Vista SP1 computer as the product is compatible with Vista SP1 also.

 

I'm debating whether to buy online or the boxed version. I guess I'll get the latest software version by going online, while the box version could have been in the store for a little while. Does the box version come with a manual, or is it all on disk or in help?

you can run LiveUpdate to get the latest version once you install your Norton product. So I do not think it really matters whether you buy a box version or a downloaded version.


Kudos0

Re: NIS 2010 and prospective new user

Hi rfg2009:

I read the post by yogesh_mohan and would like to clarify something...

If you consider purchasing NIS 2010 on CD, you can find the full 370 page NIS 2010 Product Manual in following folder on the CD:

Path: \MANUAL\EN-US\HELP.PDF

 

The manual which is provided at Yogesh's link is only the basic one, which is used to get the product successfully operational on your computer, but it does not contain the "meat" of how NIS can be configured. I am unsure if it is available via the ESD download method.

 

This "full" manual should be available by Norton support, for download, just like the basic one, yet after several requests, it is not.

Perhaps Yogesh could assist in this respect.

Hope this helps.

      Plankton - MCSE, CSQE     - NIS 2009 • NIS 2010 -Windows XP • Vista • 7 • IE 8
Kudos1 Stats

Re: NIS 2010 and prospective new user

rfg2009:

There have been some issues with Citrix.  I would recommend doing a search, in the bar at the top of the forum page, under Citrix, to see the problems encountered and the solutions available.

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
Kudos0

Re: NIS 2010 and prospective new user

Thanks for the heads up on that about Citrix issues. It doesn't look like many problems, and some probably not related to Norton. I'll double check to make sure.

Kudos0

Re: NIS 2010 and prospective new user

rfg2009,

One important thing I don't see touched on is you saying you have another security software program installed.

Before you install Norton please either post the name of that program here or if you already know about these things go to their website and check to see if they have a special tool for removing their product (as Norton and some other security software does) This should do a more thorough uninstall and clean up than the standard uninstall module of the application that Windows unistall uses also.

It's important to do this since there are many posts here about problems like slowing down due to interference between traces of a previous program and Norton itself.

It there is in fact no special tool available I myself would use the free RevoUnistaller through all 4 modes on the previous security program and then reboot before installing Norton. If when you do this the Step 2, where Revo uses the application's own uninstall module, it says you must reboot in order to complete the uninstall DO NOT DO THIS at that point but let RevoUnistaller go on with the next two steps and then reboot. If you reboot when such a message comes up RevoUninstaller cannot find where to restart from ... I found that out the other day!


EDIT -- changed RevoUnistaller URL to one that shows free and Professional versions.

Message Edited by huwyngr on 12-29-2009 01:10 PM
Hugh
Kudos0

Re: NIS 2010 and prospective new user

huwyngr, I am using another security program, a full system anti-virus/malware/firewall. I know I'll need to remove that first, and I have gotten the info from their site on running their removal tool.

Thanks for the info RevoUninstaller. Good to know of another tool to use.
Kudos0

Re: NIS 2010 and prospective new user

Thanks for the feebback. Good luck!

Please let us know how it goes .....

Hugh
Kudos1 Stats

Re: NIS 2010 and prospective new user

I now have had Norton NIS 2010 loaded on my computer for the past couple of days; it did install fast. So far going ok. I like the interface; easy to read and check on things. Seems to run quietly without fuss or bogging the system at all.  I updated the virus definitions, first thing I did after activating it with the key code. I'll get more into things as I go but so far I like the look and operation of NIS.

Kudos0

Re: NIS 2010 and prospective new user

Hi Bombastus

You seem to be an online player of games and you said you play a lot of games. Does the program approve of old unline games that are like 10 years old also, or only the newer ones?

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: NIS 2010 and prospective new user

Hi, If you have Smart Firewall enabled, it allows any connections that need to be made, both in- and outbound, and only for the necessary ports. It really deserves the name "Smart" firewall. I haven't found any game that has given me trouble with NIS 2010.

Kudos0

Re: NIS 2010 and prospective new user

Hi Bombastus

I'm more concerned with Sonar 2 and the reaction it would have with Unreal Tournament 99. That's the original game and all the necessary programs that are needed for the game. If Sonar works by the number of people still playing the game, will it act the same way as it does with new .exe's getting deleted because they are new? That game has it's own folder and it's like a few gigs large in size. That doesn't include the other programs that need to be used....

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: NIS 2010 and prospective new user


floplot wrote:

If Sonar works by the number of people still playing the game, will it act the same way as it does with new .exe's getting deleted because they are new?


Hi floplot,

This isn't how SONAR works.  Executables aren't deleted simply for being new.  They would have to display bad behavior to be detected and removed.  Even if UT 99 files were detected, there are several well documented workarounds.

Thanks!

Barrett

This thread is closed from further comment. Please visit the forum to start a new thread.