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Kudos0

NIS 2012 and wireless internet connection

Having had 12 months trouble free with Webroot, I have just installed Norton Internet Security 2012 onto 2 laptops simply because it was cheaper for what appeared to be a good product. However, since installing the product, both laptops are constantly losing wireless connection and are not seeing the router. Eventually it comes back but only after what appears to be several random opening and closing of norton. I work from home so this is unbelievably frustrating to the point that I'm considering changing back.

Replies

Kudos0

Re: NIS 2012 and wireless internet connection

have a laptop with no similar problems as yours seen; using since new almost a year. cbarrynolan
Kudos0

Re: NIS 2012 and wireless internet connection


dlhmark1 wrote:

Having had 12 months trouble free with Webroot, I have just installed Norton Internet Security 2012 onto 2 laptops simply because it was cheaper for what appeared to be a good product. However, since installing the product, both laptops are constantly losing wireless connection and are not seeing the router. Eventually it comes back but only after what appears to be several random opening and closing of norton. I work from home so this is unbelievably frustrating to the point that I'm considering changing back.


Did you fully remove Webroot before installing NIS? If not, the two may be conflicting.

See this page for information on removing Webroot using their CleanWDF.exe.

Things happen. Export/Backup your Norton Password Manager data.

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