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Kudos0

NIS Blocking AOL sign in window.

Hi My Problem Solvers, 

I have got a problem. I do not use Identity Safe, so it is turned off. I use Roboform (Paid Version). Tried logging onto my AOL account and Norton has blocked it. (Fraudulent Web Page Blocked). Norton Safe Web says it's safe.

https://my.screenname.aol.com/_cqr/login/login.psp?sitedomain=startpage.aol.com&siteState=OrigUrl%3dhttp%3a%2f%2fwww.aol.com%2f&authLev=0&lang=en&locale=us

Message Edited by ProTruckDriver on 04-11-2009 10:25 AMMessage Edited by ProTruckDriver on 04-11-2009 10:26 AMMessage Edited by ProTruckDriver on 04-11-2009 10:40 AM
"Top Safe Web Reviewer with over 23,000 Reviews."

Replies

Kudos0

Re: NIS Blocking AOL sign in window.

Hi My Problem Solvers, 

I have got a problem. I do not use Identity Safe, so it is turned off. I use Roboform (Paid Version). Tried logging onto my AOL account and Norton has blocked it. (Fraudulent Web Page Blocked). Norton Safe Web says it's safe.

https://my.screenname.aol.com/_cqr/login/login.psp?sitedomain=startpage.aol.com&siteState=OrigUrl%3dhttp%3a%2f%2fwww.aol.com%2f&authLev=0&lang=en&locale=us

Message Edited by ProTruckDriver on 04-11-2009 10:25 AMMessage Edited by ProTruckDriver on 04-11-2009 10:26 AMMessage Edited by ProTruckDriver on 04-11-2009 10:40 AM
"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos0

Re: NIS Blocking AOL sign in window.

I forgot to add that I can manually log into account but cannot use Roboform to log in. I have been using Roboform for about 7 months now with no problem. This problem just started today (Maybe the NIS Update ?) . No change to Roboform.
"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos0

Re: NIS Blocking AOL sign in window.

As I posted in another thread I have used the URL there and had no warnings or blocks. Using your URL SafeWeb showed:

aol.com

SummaryNorton Safe Web found no issues with this site.Computer Threats: 0Identity Threats: 0Ecommerce safety threats: 0Annoyance factors: 0    Total threats on this site: 0    Community Reviews: 11

I'm using NIS 2009 16.5.0.135 fully updated on definitions etc.

What version of what Norton product are you using? NIS / NAV /  N360 ... ? See Help / About for the version ID nn.nn.nn.nnn

Hugh
Kudos0

Re: NIS Blocking AOL sign in window.

Hi huwyngr,

I have seen your other thread that you posted on this. I get the same warning as mijcar posted "only" when using Roboform as of today. I'm using NIS version 16.5.0.134 fully updated. No other security. My antiphishing updated yesterday at 10:01 PM.

"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos0

Re: NIS Blocking AOL sign in window.

<< I get the same warning as mijcar posted "only" when using Roboform as of today. >>

I don't use the Norton Identity Safe or Roboform so I don't know how they work but could there be interference between two different utiltities there?

Hang on for someone who knows more about this area.

Hugh
Kudos0

Re: NIS Blocking AOL sign in window.

My Antiphishing updated at 1:30 today. I tried to log on to AOL with Roboform. First time it worked, I could log in. Tried again to log in, Norton Blocked log in. Still blocked. Using latest version of Roboform: 6.9.94. Problem must be in the antiphishing updates.
"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos2 Stats

Re: NIS Blocking AOL sign in window.

Have you seen the detailed instructions in MJP's post: Re: Phishing False Positives - Turnaround time?

Hugh
Kudos0

Re: NIS Blocking AOL sign in window.

Thanks huwyngr, I follow those instructions as posted and see if that solves the problem.
"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos0

Re: NIS Blocking AOL sign in window.

Good luck.
Hugh
Kudos0

Re: NIS Blocking AOL sign in window.


huwyngr wrote:

Have you seen the detailed instructions in MJP's post: Re: Phishing False Positives - Turnaround time?


Did as directed above. Waited for all the updates. Guess what? " IT'S FIXED !! " Thanks MJP and huwyngr.
"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos0

Re: NIS Blocking AOL sign in window.

Many thanks for the feedback! I'll put a link in that other thread!
Hugh

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