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Kudos0

NIS constantly locks apps at app startup

Using NIS v 22.11.2.7 on Win 10 Pro 64bit Fall CU v1709, build 16299.64. For the last several months, NIS locks every app (doesn't matter if it's Firefox, IE, Word, or a game) for about 30 seconds after I select it to start. This includes ctrl/alt/del to get the Task Manager. Once I am able to get the TM, I see one of the two NS.exe at 100,000K and 10% CPU that winds back down to 0%CPU and about 33,000K going up and down.

I've used NRnR.exe six or seven times to get NIS to stop locking apps. This works for a week or so and then it starts all over again. I'm to the point that I'm seriously considering installing another Security program. As far as I'm concerned, if I select an app, it should start immediately, not in 30 seconds or so.

Can someone help me so I can get this fixed once and for all?

Thanks.

Labels: Performance

Replies

Kudos0

Re: NIS constantly locks apps at app startup

Have you disabled the Windows Fast Startup feature? If you had it disabled before getting the Fall CU, the update turns it back on again. 

If you use Windows 10, there can be an issue with the Fast Start feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.

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