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Kudos0

NIS "leftovers" causing slow Internet Explorer?

Hello. We have Internet Explorer 8 on Windows 7. Recently, Youtube announced that their videos were no longer compatible with our current setup and we had to install a new program in order to watch videos. I attempted to install an updated version of Adobe's flash player, but it didn't work. So I installed Google's chrome frame and it seemed fine. However, Hulu said almost the same thing, so I tried to install Adobe's flash player again. This time I was successful. Afterwards, there were some mild issues afterwards. Such as it would be difficult going to YouTube. Feeling that Google's chrome frame was unnecessary, seeing as I installed the flash player update, I uninstalled it. Ever since then, things have been a little different. Certain websites take a while to load and hang, particularly when there's a bunch of ads or if there's multiple tags or something. It's not that it just freezes and becomes totally unresponsive, it just takes a long time to load. Other times, like if it's on a simple website, it works fine. I've done several virus scans from Norton and Microsoft and found nothing suspicious.

Now we've had Norton Internet Security for about a year and a half. It was built into our Windows 7 computer and we updated i twice. Once to renew our subscription and again from NIS 2011 to NIS 2012. I heard Norton supposedly doesn't upgrade well and causes problems for people with "leftovers." Is it possible that the act of upgrading the program could be the reason we're having problems with IE8 and if so, how could I fix it? Thanks! 

Replies

Kudos0

Re: NIS "leftovers" causing slow Internet Explorer?

Hello. We have Internet Explorer 8 on Windows 7. Recently, Youtube announced that their videos were no longer compatible with our current setup and we had to install a new program in order to watch videos. I attempted to install an updated version of Adobe's flash player, but it didn't work. So I installed Google's chrome frame and it seemed fine. However, Hulu said almost the same thing, so I tried to install Adobe's flash player again. This time I was successful. Afterwards, there were some mild issues afterwards. Such as it would be difficult going to YouTube. Feeling that Google's chrome frame was unnecessary, seeing as I installed the flash player update, I uninstalled it. Ever since then, things have been a little different. Certain websites take a while to load and hang, particularly when there's a bunch of ads or if there's multiple tags or something. It's not that it just freezes and becomes totally unresponsive, it just takes a long time to load. Other times, like if it's on a simple website, it works fine. I've done several virus scans from Norton and Microsoft and found nothing suspicious.

Now we've had Norton Internet Security for about a year and a half. It was built into our Windows 7 computer and we updated i twice. Once to renew our subscription and again from NIS 2011 to NIS 2012. I heard Norton supposedly doesn't upgrade well and causes problems for people with "leftovers." Is it possible that the act of upgrading the program could be the reason we're having problems with IE8 and if so, how could I fix it? Thanks! 

Kudos0

Re: NIS "leftovers" causing slow Internet Explorer?


caleb89sw wrote:

I've done several virus scans from Norton and Microsoft and found nothing suspicious.


Are you running more than one realtime AV program?  That can cause performance issues.

Kudos0

Re: NIS "leftovers" causing slow Internet Explorer?

No. I have NIS 2012 installed and used Microsoft Safety Scanner occasionally, but that's it. I don't think we have any other anti-virus programs.

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