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Kudos0

NIS for Mac 4 - Application not updating?

I purchased NIS 4 for my Mac (10.5.6) late last year.

I've recently noticed that the Last Product Update still indicates "Dec 26, 2008" even though new updates have been downloaded since then (either by schedule or me running LiveUpdate).

Is this a bug, or does this indicate that my product is not updating properly?  Does this even pertain to definition signatures?  I manually downloaded and ran the latest NAV 11 definitions from the Symantec website, but the date still didn't budge.

Thoughts?

Replies

Kudos0

Re: NIS for Mac 4 - Application not updating?

This sounds like it might be an issue with the LiveUpdate log not updating. If you are certain LiveUpdate has downloaded & installed new definitions, then the log file might not be updating to reflect that.

You can check to see if new definitions have been downloaded by going into the Norton AntiVirus application, and selecting "Virus Definition Information" from the Tools menu. Look at the bottom of the window to find out the date of your virus definitions. They should be relatively recent, from within the past 7-10 days. If they have not been updated in more than 10 days, then LiveUpdate may not be running successfully.

If that is the case, please run LiveUpdate manually to test if the issue is in the scheduling. You can do this by selecting LiveUpdate from the Norton QuickMenu (that little Symantec logo in the upper corner of your menubar). Choose the "Update everything now" menu item. After LiveUpdate has finished running,quit Norton AntiVirus and re-launch it (just to be sure). If the date on the "Last Proudct Update" still hasn't changed, then this is just a bug in the LiveUpdate logging & display of the "Last Product Update". If the display changes, then there is an issue with running the scheduled LiveUpdate task on your computer, and we'll need to get more information.

Thanks,

Ryan

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: NIS for Mac 4 - Application not updating?

I am having a similar issue. I noticed it was not updating about a week or so ago.

I tried what Ryan suggested and get a dialog box from LiveUpdate that says. Updating Error, There was an error performing the update.

I have tried uninstalling the software rebooting and reinstalling but still have the same issue. Then contacted Norton Chat support. The first tried to have me install a old version of LU but that did not work. Then suggested the remove all norton files.

Uninstalled, rebooted, ran the remover, rebooted and reinstalled and rebooted and same error message.

I have tried to work some more through through the Chat support but they keep having to refer me to someone else and I end up waiting like 30min+ it seems. I go to other software to keep working on stuff, they come on for a like 2 mins say are you there and then close the session. I would be OK if it would alert me they were typing or something but the chat does not and I just do not have the time to wait for them to decide to get to me and help me.

I did everything above again and waited several days thinking that the server might be down or something but I just reinstalled it and same issue.

Anyone have a idea? 

Kudos0

Re: NIS for Mac 4 - Application not updating?

Hey Seannon,

Can you e-mail me a copy of your liveupdt.log? It's located here:

/Library/Application Support/Symantec/LiveUpdate/

There might be some clues in there as to why you are seeing an error when you're trying to update.

Or you could just paste the contents into a reply here - the log file should open up in Console if you double-click it.

Thanks!

-nickU

Nick UchidaManager, SQA EngineeringMacintosh Products
Kudos0

Re: NIS for Mac 4 - Application not updating?

Hi guys,

For those of you that are having problems, we might need more information  t figure out what's going on. If you could, please send us the LiveUpdate log file, which can be found at:

/Library/Application Support/Symantec/LiveUpdate/liveupdt.log

To navigate to this file in the Finder, open a new window and select "Go to Folder..." from the Go menu. Then copy and paste the path above into the Finder window, and hit return. You should see the liveupdt.log file. Please send me a PM (Personal Message - the yellow envelope in the upper right corner of the forums) and I will reply with my email address. If you could attach that file to a new Mail message, that'd be great. It'll help us a lot.

Thanks,

Ryan

Message Edited by Tony_Weiss on 01-28-2009 02:49 PM
Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: NIS for Mac 4 - Application not updating?

For me atleast that file is only 1 byte in size and contains no information.

If you want I can still mail it to you.

I tried to open both in console and textedit and did not see anything. I even tried running LiveUpdate again and checking the file again and nothing. 

Kudos0

Re: NIS for Mac 4 - Application not updating?

Ryan and Nick,

Thanks for your advice.  I ran LiveUpdate manually.  I received a huge file tonight (over 30 MB) and my AntiVirus is now showing the update properly.  I didn't see the file when I manually ran the update yesterday.  Was something new just posted?

If you still need my log file I can send it, but it looks like the problem has disappeared for me for now...

Thanks!

Kudos0

Re: NIS for Mac 4 - Application not updating?

I think they posted a updated virus defs last night.

I am still having issues with mine though. 

Kudos1 Stats

Re: NIS for Mac 4 - Application not updating?

seannon,

Shoot me a Personal Message (yellow envelope in the upper right corner of the forums) and I'll send over a script that will collect some diagnostic information. Hopefully it'll help us figure out where you're seeing the problem.

Thanks!

Message Edited by Tony_Weiss on 02-05-2009 06:40 PM
Nick UchidaManager, SQA EngineeringMacintosh Products
Kudos0

Re: NIS for Mac 4 - Application not updating?

 I just bought and installed NIS 4 a few days ago. I am having similar issues as described here. I went to LiveChat and he uninstalled all symantec files and then re-installed everything.  Still have no luck up-dating manually.

He suggested running a systems check.  Ran my disk utility with no problems.  Repeated all the un-installing and re-installing, but still no luck.

He suggested disconnecting my backup hard drive. Repeated everything. No go.

It gets as far as "Processing..." and nothing downloads even after going on for hours.  I have even tried customizing trying to download one update at at time.

Any help appreciated.

Kudos0

Re: NIS for Mac 4 - Application not updating?

Hello,

Sorry to hear about your problems. If you could please locate the following file on your hard drive:

/Library/Application%20Support/Norton%20Solutions%20Support/LiveUpdate/liveupdt.log 

In the Finder, you can access this file selecting "Go to Folder…" from the Go menu, and copying & pasting the location above. Once you've located that file, please open it up by double clicking on it. When the Console application opens, please copy & paste the contents of the file into the forums here so we can take a look at it.

Thanks,

Ryan

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: NIS for Mac 4 - Application not updating?

===== Display starts at offset 142415 within file of length 273487. ====
===== Use File->Reload (Cmd-R) to display more. ====
ti$2dphishing$20engine_3.0.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20engine_3.0.0_symalllanguages_livetri.zip ...
Mar 27, 2009 5:42:52 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:42:52 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:42:52 PM Waiting for response ...
Mar 27, 2009 5:42:53 PM Downloading norton$20confidential$20for$20macintosh_1.2.1_english_livetri.zip to /private/tmp/liveupdate/norton$20confidential$20for$20macintosh_1.2.1_english_livetri.zip ...
Mar 27, 2009 5:42:53 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:42:53 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:42:53 PM Waiting for response ...
Mar 27, 2009 5:42:54 PM Downloading norton$20internet$20security$20for$20macintosh_4.0.0_english_livetri.zip to /private/tmp/liveupdate/norton$20internet$20security$20for$20macintosh_4.0.0_english_livetri.zip ...
Mar 27, 2009 5:42:54 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:42:54 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:42:54 PM Waiting for response ...
Mar 27, 2009 5:42:57 PM Downloading nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip to /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip ...
Mar 27, 2009 5:42:57 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:42:57 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:42:57 PM Waiting for response ...
Mar 27, 2009 5:42:57 PM Receiving file ...
Mar 27, 2009 5:42:57 PM Transfer completed in 86 ms (42,139 bytes/sec)
Mar 27, 2009 5:42:57 PM Downloading nco$20for$20macintosh$20anti$2dphishing$20defs_srcdef.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_srcdef.0_symalllanguages_livetri.zip ...
Mar 27, 2009 5:42:57 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:42:57 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:42:57 PM Waiting for response ...
Mar 27, 2009 5:43:00 PM Downloading norton$20antivirus$20for$20macintosh_11.0.2_english_livetri.zip to /private/tmp/liveupdate/norton$20antivirus$20for$20macintosh_11.0.2_english_livetri.zip ...
Mar 27, 2009 5:43:00 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:00 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:00 PM Waiting for response ...
Mar 27, 2009 5:43:01 PM Downloading nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip to /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip ...
Mar 27, 2009 5:43:01 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:01 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:01 PM Waiting for response ...
Mar 27, 2009 5:43:02 PM Receiving file ...
Mar 27, 2009 5:43:02 PM Transfer completed in 76 ms (39,526 bytes/sec)
Mar 27, 2009 5:43:02 PM Downloading jlu$20macintosh_3.2_english_livetri.zip to /private/tmp/liveupdate/jlu$20macintosh_3.2_english_livetri.zip ...
Mar 27, 2009 5:43:02 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:02 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:02 PM Waiting for response ...
Mar 27, 2009 5:43:02 PM Downloading nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip ...
Mar 27, 2009 5:43:02 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:02 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:02 PM Waiting for response ...
Mar 27, 2009 5:43:02 PM Receiving file ...
Mar 27, 2009 5:43:02 PM Transfer completed in 65 ms (49,953 bytes/sec)
Mar 27, 2009 5:43:02 PM Downloading symantec$20deepsight$20extractor$20for$20macintosh_4.5.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/symantec$20deepsight$20extractor$20for$20macintosh_4.5.0_symalllanguages_livetri.zip ...
Mar 27, 2009 5:43:02 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:02 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:02 PM Waiting for response ...
Mar 27, 2009 5:43:04 PM Downloading nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip ...
Mar 27, 2009 5:43:04 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:04 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:04 PM Waiting for response ...
Mar 27, 2009 5:43:04 PM Receiving file ...
Mar 27, 2009 5:43:04 PM Transfer completed in 143 ms (22,650 bytes/sec)
Mar 27, 2009 5:43:04 PM Downloading symantec$20scheduler$20for$20macintosh_5.0.2_english_livetri.zip to /private/tmp/liveupdate/symantec$20scheduler$20for$20macintosh_5.0.2_english_livetri.zip ...
Mar 27, 2009 5:43:04 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:04 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:04 PM Waiting for response ...
Mar 27, 2009 5:43:06 PM Downloading norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip to /private/tmp/liveupdate/norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip ...
Mar 27, 2009 5:43:06 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:06 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:06 PM Waiting for response ...
Mar 27, 2009 5:43:06 PM Receiving file ...
Mar 27, 2009 5:43:06 PM Transfer completed in 115 ms (25,834 bytes/sec)
Mar 27, 2009 5:43:06 PM Downloading liveupdate$20for$20macintosh_5.1.0_english_livetri.zip to /private/tmp/liveupdate/liveupdate$20for$20macintosh_5.1.0_english_livetri.zip ...
Mar 27, 2009 5:43:06 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:06 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:06 PM Waiting for response ...
Mar 27, 2009 5:43:07 PM Downloading vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip to /private/tmp/liveupdate/vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip ...
Mar 27, 2009 5:43:07 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:07 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:07 PM Waiting for response ...
Mar 27, 2009 5:43:07 PM Receiving file ...
Mar 27, 2009 5:43:07 PM Transfer completed in 175 ms (17,165 bytes/sec)
Mar 27, 2009 5:43:07 PM Downloading vulnerability$20protection$20engine$20for$20macintosh_1.3.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/vulnerability$20protection$20engine$20for$20macintosh_1.3.0_symalllanguages_livetri.zip ...
Mar 27, 2009 5:43:07 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 5:43:07 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 5:43:07 PM Waiting for response ...
Mar 27, 2009 5:43:08 PM The zip entry is liveupdt.tri
Mar 27, 2009 5:43:08 PM The zip entry is liveupdt.grd
Mar 27, 2009 5:43:08 PM The zip entry is liveupdt.sig
Mar 27, 2009 5:43:08 PM Unzipping norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip into /private/tmp/liveupdate/norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip1238200988313 ...
Mar 27, 2009 5:43:08 PM The zip file downloaded is a catalog file
Mar 27, 2009 5:43:08 PM Extracting liveupdt.tri
Mar 27, 2009 5:43:08 PM Total number of bytes read is 445
Mar 27, 2009 5:43:08 PM Extracting liveupdt.grd
Mar 27, 2009 5:43:08 PM Total number of bytes read is 588
Mar 27, 2009 5:43:08 PM Extracting liveupdt.sig
Mar 27, 2009 5:43:08 PM Total number of bytes read is 2,267
Mar 27, 2009 5:43:08 PM Unzipping completed
Mar 27, 2009 5:43:08 PM Loading root certificate
Mar 27, 2009 5:43:09 PM Setting certificate restrictions
Mar 27, 2009 5:43:09 PM Loading guard file:  /private/tmp/liveupdate/norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip1238200988313/liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.tri
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.sig
Mar 27, 2009 5:43:10 PM Unzipping nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip into /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip1238200990102 ...
Mar 27, 2009 5:43:10 PM The zip file downloaded is a catalog file
Mar 27, 2009 5:43:10 PM Extracting liveupdt.tri
Mar 27, 2009 5:43:10 PM Total number of bytes read is 1,789
Mar 27, 2009 5:43:10 PM Extracting liveupdt.grd
Mar 27, 2009 5:43:10 PM Total number of bytes read is 512
Mar 27, 2009 5:43:10 PM Extracting liveupdt.sig
Mar 27, 2009 5:43:10 PM Total number of bytes read is 2,267
Mar 27, 2009 5:43:10 PM Unzipping completed
Mar 27, 2009 5:43:10 PM Loading guard file:  /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip1238200990102/liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.tri
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.sig
Mar 27, 2009 5:43:10 PM Unzipping vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip into /private/tmp/liveupdate/vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip1238200990330 ...
Mar 27, 2009 5:43:10 PM The zip file downloaded is a catalog file
Mar 27, 2009 5:43:10 PM Extracting liveupdt.tri
Mar 27, 2009 5:43:10 PM Total number of bytes read is 496
Mar 27, 2009 5:43:10 PM Extracting liveupdt.grd
Mar 27, 2009 5:43:10 PM Total number of bytes read is 679
Mar 27, 2009 5:43:10 PM Extracting liveupdt.sig
Mar 27, 2009 5:43:10 PM Total number of bytes read is 2,267
Mar 27, 2009 5:43:10 PM Unzipping completed
Mar 27, 2009 5:43:10 PM Loading guard file:  /private/tmp/liveupdate/vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip1238200990330/liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.tri
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.sig
Mar 27, 2009 5:43:10 PM Unzipping nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip into /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip1238200990434 ...
Mar 27, 2009 5:43:10 PM The zip file downloaded is a catalog file
Mar 27, 2009 5:43:10 PM Extracting liveupdt.tri
Mar 27, 2009 5:43:10 PM Total number of bytes read is 770
Mar 27, 2009 5:43:10 PM Extracting liveupdt.grd
Mar 27, 2009 5:43:10 PM Total number of bytes read is 2,611
Mar 27, 2009 5:43:10 PM Extracting liveupdt.sig
Mar 27, 2009 5:43:10 PM Total number of bytes read is 2,267
Mar 27, 2009 5:43:10 PM Unzipping completed
Mar 27, 2009 5:43:10 PM Loading guard file:  /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip1238200990434/liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.tri
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.sig
Mar 27, 2009 5:43:10 PM Unzipping nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip into /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990624 ...
Mar 27, 2009 5:43:10 PM The zip file downloaded is a catalog file
Mar 27, 2009 5:43:10 PM Extracting liveupdt.tri
Mar 27, 2009 5:43:10 PM Total number of bytes read is 1,786
Mar 27, 2009 5:43:10 PM Extracting liveupdt.grd
Mar 27, 2009 5:43:10 PM Total number of bytes read is 512
Mar 27, 2009 5:43:10 PM Extracting liveupdt.sig
Mar 27, 2009 5:43:10 PM Total number of bytes read is 2,267
Mar 27, 2009 5:43:10 PM Unzipping completed
Mar 27, 2009 5:43:10 PM Loading guard file:  /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990624/liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.tri
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.grd
Mar 27, 2009 5:43:10 PM The zip entry is liveupdt.sig
Mar 27, 2009 5:43:10 PM Unzipping nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip into /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990936 ...
Mar 27, 2009 5:43:10 PM The zip file downloaded is a catalog file
Mar 27, 2009 5:43:10 PM Extracting liveupdt.tri
Mar 27, 2009 5:43:10 PM Total number of bytes read is 764
Mar 27, 2009 5:43:10 PM Extracting liveupdt.grd
Mar 27, 2009 5:43:10 PM Total number of bytes read is 767
Mar 27, 2009 5:43:10 PM Extracting liveupdt.sig
Mar 27, 2009 5:43:10 PM Total number of bytes read is 2,267
Mar 27, 2009 5:43:10 PM Unzipping completed
Mar 27, 2009 5:43:10 PM Loading guard file:  /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990936/liveupdt.grd
Mar 27, 2009 5:43:11 PM
Mar 27, 2009 5:43:11 PM The Java LiveUpdate session has completed successfully.
Mar 27, 2009 5:43:11 PM Return code = 0
Mar 27, 2009 5:43:11 PM
Kudos0

Re: NIS for Mac 4 - Application not updating?

============================================================
<IdsJluCommandLine><-c /2FLibrary/2FApplication Support/2FSymantec/2FLiveUpdate/2Fliveupdate.conf --abort-on-file-exists /2Fprivate/2Ftmp/2Fliveupdate.0.vKDhkj --available-list /2Fprivate/2Ftmp/2Fliveupdate.1.sLgR2d [ -p NCO for Macintosh Anti-Phishing Engine -v 3.0.0 -l SymAllLanguages -z 0 -t MacUpdate ] [ -p NCO for Macintosh Anti-Phishing Engine -v 3.0.0 -l SymAllLanguages -z 0 -t Update ] [ -p Norton Confidential for Macintosh -v 1.2.1 -l English -z 0 -t MacUpdate ] [ -p Norton Confidential for Macintosh -v 1.2.1 -l English -z 0 -t Update ] [ -p NCO for Macintosh Anti-Phishing Defs -v MicroDefsB.Error -l SymAllLanguages -z 0 -t PhishingDefs ] [ -p NCO for Macintosh Anti-Phishing Defs -v SrcDef.0 -l SymAllLanguages -z 0 -t PhishingDefs ] [ -p NCO for Macintosh Anti-Phishing Defs -v MicroDefsB.CurDefs -l SymAllLanguages -z 0 -t PhishingDefs ] [ -p NAV for Macintosh Virus Defs -v MicroDefsB.Full -l SymAllLanguages -z 0 -t VirusDef ] [ -p NAV for Macintosh Virus Defs -v MicroDefsB.CurDefs -l SymAllLanguages -z 2008121132 -t VirusDef ] [ -p Symantec DeepSight Extractor for Macintosh -v 4.5.0 -l SymAllLanguages -z 0 -t MacUpdate ] [ -p Symantec DeepSight Extractor for Macintosh -v 4.5.0 -l SymAllLanguages -z 0 -t Update ] [ -p Vulnerability Protection Engine for Macintosh -v 1.3.0 -l SymAllLanguages -z 0 -t MacUpdate ] [ -p Vulnerability Protection Engine for Macintosh -v 1.3.0 -l SymAllLanguages -z 0 -t Update ] [ -p Vulnerability Protection for Macintosh -v IPSsigs -l SymAllLanguages -z 0 -t IPSUpdate ] [ -p Norton Internet Security for Macintosh -v 4.0.0 -l English -z 0 -t MacUpdate ] [ -p Norton Internet Security for Macintosh -v 4.0.0 -l English -z 0 -t Update ] [ -p LiveUpdate for Macintosh -v 5.1.0 -l English -z 0 -t MacUpdate ] [ -p LiveUpdate for Macintosh -v 5.1.0 -l English -z 0 -t Update ] [ -p Norton AntiVirus for Macintosh -v 11.0.2 -l English -z 0 -t MacUpdate ] [ -p Norton AntiVirus for Macintosh -v 11.0.2 -l English -z 0 -t Update ] [ -p Norton Firewall for Macintosh -v 4.0.0 -l English -z 0 -t MacUpdate ] [ -p Norton Firewall for Macintosh -v 4.0.0 -l English -z 0 -t Update ] [ -p Symantec Scheduler for Macintosh -v 5.0.2 -l English -z 0 -t MacUpdate ] [ -p Symantec Scheduler for Macintosh -v 5.0.2 -l English -z 0 -t Update ] >
<IdsJluCommandLineCharacterSet><UTF-8>
<IdsPVLListing1>
<IdsPVLListing2>
<IdsJluCommandLineAddedJluToSession>
<IdsJavaVersion><1.5.0_16>
<IdsJavaLiveUpdateVersion><3.2><10>
<IdsProductInventoryParsedDefault></2Fetc/2FProduct.Catalog.JavaLiveUpdate>
<IdsPVLListing3>
<IdsPVLListing2>
<IdsProductInventoryDeleteProductNotFound><0C0C89F8-E695-41de-941C-3C79DDAE2FFD>
<IdsMaxSizeNull><maxZipFileSize>
<IdsMaxSizeChanged><maxZipFileSize><614400>
<IdsMaxSizeNull><maxTriFileSize>
<IdsMaxSizeChanged><maxTriFileSize><10485760>
<IdsMaxSizeNull><maxPackageSize>
<IdsMaxSizeChanged><maxPackageSize><734003200>
<IdsMaxSizeNull><maxPackageContentSize>
<IdsMaxSizeChanged><maxPackageContentSize><734003200>
<IdsJluSyncCheckCurrentSession>
<IdsJluSyncCheckPort><49964>
<IdsJluSyncCheckActive>
<IdsJluSyncCurrentSessionActive>
<IdsDownloadMsg><minitri.flg></2Fprivate/2Ftmp/2Fliveupdate/2Fminitri.flg>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsContentType><minitri.flg><text/2Fplain>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><319><937>
<IdsDownloadMsg><nco$20for$20macintosh$20anti$2dphishing$20engine_3.0.0_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20engine_3.0.0_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><norton$20confidential$20for$20macintosh_1.2.1_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnorton$20confidential$20for$20macintosh_1.2.1_english_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><norton$20internet$20security$20for$20macintosh_4.0.0_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnorton$20internet$20security$20for$20macintosh_4.0.0_english_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><86><42139>
<IdsDownloadMsg><nco$20for$20macintosh$20anti$2dphishing$20defs_srcdef.0_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20defs_srcdef.0_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><norton$20antivirus$20for$20macintosh_11.0.2_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnorton$20antivirus$20for$20macintosh_11.0.2_english_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><76><39526>
<IdsDownloadMsg><jlu$20macintosh_3.2_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fjlu$20macintosh_3.2_english_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><65><49953>
<IdsDownloadMsg><symantec$20deepsight$20extractor$20for$20macintosh_4.5.0_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fsymantec$20deepsight$20extractor$20for$20macintosh_4.5.0_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><143><22650>
<IdsDownloadMsg><symantec$20scheduler$20for$20macintosh_5.0.2_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fsymantec$20scheduler$20for$20macintosh_5.0.2_english_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnorton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><115><25834>
<IdsDownloadMsg><liveupdate$20for$20macintosh_5.1.0_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fliveupdate$20for$20macintosh_5.1.0_english_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fvulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><175><17165>
<IdsDownloadMsg><vulnerability$20protection$20engine$20for$20macintosh_1.3.0_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fvulnerability$20protection$20engine$20for$20macintosh_1.3.0_symalllanguages_livetri.zip>
<IdsHttpProxyConnectionMsg><127.0.0.1><8090>
<IdsHttpProxyConnectedMsg><127.0.0.1><8090>
<IdsHttpWaitingMsg>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnorton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip1238200988313>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><445>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><588>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipComplete>
<IdsSecurityLoadingRootCert>
<IdsSecuritySetCertRestrictions>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2Fnorton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip1238200988313/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip1238200990102>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><1789>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><512>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip1238200990102/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fvulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip1238200990330>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><496>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><679>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2Fvulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip1238200990330/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip1238200990434>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><770>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><2611>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2Fnav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip1238200990434/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990624>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><1786>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><512>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2Fnco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990624/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2Fnav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990936>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><764>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><767>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2Fnav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip1238200990936/2Fliveupdt.grd>
<IdsJavaSessionSuccess>
<IdsJavaSessionReturnCode><0>
============================================================

Kudos0

Re: NIS for Mac 4 - Application not updating?

============================================================
Mar 27, 2009 6:01:37 PM Java LiveUpdate launched with the command line = -c /Library/Application Support/Symantec/LiveUpdate/liveupdate.conf --abort-on-file-exists /private/tmp/liveupdate.0.yXE1fW --available-list /private/tmp/liveupdate.1.jVendY [ -p NCO for Macintosh Anti-Phishing Engine -v 3.0.0 -l SymAllLanguages -z 0 -t MacUpdate ] [ -p NCO for Macintosh Anti-Phishing Engine -v 3.0.0 -l SymAllLanguages -z 0 -t Update ] [ -p Norton Confidential for Macintosh -v 1.2.1 -l English -z 0 -t MacUpdate ] [ -p Norton Confidential for Macintosh -v 1.2.1 -l English -z 0 -t Update ] [ -p NCO for Macintosh Anti-Phishing Defs -v MicroDefsB.Error -l SymAllLanguages -z 0 -t PhishingDefs ] [ -p NCO for Macintosh Anti-Phishing Defs -v SrcDef.0 -l SymAllLanguages -z 0 -t PhishingDefs ] [ -p NCO for Macintosh Anti-Phishing Defs -v MicroDefsB.CurDefs -l SymAllLanguages -z 0 -t PhishingDefs ] [ -p NAV for Macintosh Virus Defs -v MicroDefsB.Full -l SymAllLanguages -z 0 -t VirusDef ] [ -p NAV for Macintosh Virus Defs -v MicroDefsB.CurDefs -l SymAllLanguages -z 2008121132 -t VirusDef ] [ -p Symantec DeepSight Extractor for Macintosh -v 4.5.0 -l SymAllLanguages -z 0 -t MacUpdate ] [ -p Symantec DeepSight Extractor for Macintosh -v 4.5.0 -l SymAllLanguages -z 0 -t Update ] [ -p Vulnerability Protection Engine for Macintosh -v 1.3.0 -l SymAllLanguages -z 0 -t MacUpdate ] [ -p Vulnerability Protection Engine for Macintosh -v 1.3.0 -l SymAllLanguages -z 0 -t Update ] [ -p Vulnerability Protection for Macintosh -v IPSsigs -l SymAllLanguages -z 0 -t IPSUpdate ] [ -p Norton Internet Security for Macintosh -v 4.0.0 -l English -z 0 -t MacUpdate ] [ -p Norton Internet Security for Macintosh -v 4.0.0 -l English -z 0 -t Update ] [ -p LiveUpdate for Macintosh -v 5.1.0 -l English -z 0 -t MacUpdate ] [ -p LiveUpdate for Macintosh -v 5.1.0 -l English -z 0 -t Update ] [ -p Norton AntiVirus for Macintosh -v 11.0.2 -l English -z 0 -t MacUpdate ] [ -p Norton AntiVirus for Macintosh -v 11.0.2 -l English -z 0 -t Update ] [ -p Norton Firewall for Macintosh -v 4.0.0 -l English -z 0 -t MacUpdate ] [ -p Norton Firewall for Macintosh -v 4.0.0 -l English -z 0 -t Update ] [ -p Symantec Scheduler for Macintosh -v 5.0.2 -l English -z 0 -t MacUpdate ] [ -p Symantec Scheduler for Macintosh -v 5.0.2 -l English -z 0 -t Update ]
Mar 27, 2009 6:01:37 PM Using character set UTF-8
Mar 27, 2009 6:01:37 PM Command-line Product Selections to update:
Mar 27, 2009 6:01:37 PM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Mar 27, 2009 6:01:37 PM   NCO for Macintosh Anti-Phishing Engine, 3.0.0, SymAllLanguages, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   NCO for Macintosh Anti-Phishing Engine, 3.0.0, SymAllLanguages, Update, 0
Mar 27, 2009 6:01:37 PM   Norton Confidential for Macintosh, 1.2.1, English, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   Norton Confidential for Macintosh, 1.2.1, English, Update, 0
Mar 27, 2009 6:01:37 PM   NCO for Macintosh Anti-Phishing Defs, MicroDefsB.Error, SymAllLanguages, PhishingDefs, 0
Mar 27, 2009 6:01:37 PM   NCO for Macintosh Anti-Phishing Defs, SrcDef.0, SymAllLanguages, PhishingDefs, 0
Mar 27, 2009 6:01:37 PM   NCO for Macintosh Anti-Phishing Defs, MicroDefsB.CurDefs, SymAllLanguages, PhishingDefs, 0
Mar 27, 2009 6:01:37 PM   NAV for Macintosh Virus Defs, MicroDefsB.Full, SymAllLanguages, VirusDef, 0
Mar 27, 2009 6:01:37 PM   NAV for Macintosh Virus Defs, MicroDefsB.CurDefs, SymAllLanguages, VirusDef, 2008121132
Mar 27, 2009 6:01:37 PM   Symantec DeepSight Extractor for Macintosh, 4.5.0, SymAllLanguages, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   Symantec DeepSight Extractor for Macintosh, 4.5.0, SymAllLanguages, Update, 0
Mar 27, 2009 6:01:37 PM   Vulnerability Protection Engine for Macintosh, 1.3.0, SymAllLanguages, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   Vulnerability Protection Engine for Macintosh, 1.3.0, SymAllLanguages, Update, 0
Mar 27, 2009 6:01:37 PM   Vulnerability Protection for Macintosh, IPSsigs, SymAllLanguages, IPSUpdate, 0
Mar 27, 2009 6:01:37 PM   Norton Internet Security for Macintosh, 4.0.0, English, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   Norton Internet Security for Macintosh, 4.0.0, English, Update, 0
Mar 27, 2009 6:01:37 PM   LiveUpdate for Macintosh, 5.1.0, English, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   LiveUpdate for Macintosh, 5.1.0, English, Update, 0
Mar 27, 2009 6:01:37 PM   Norton AntiVirus for Macintosh, 11.0.2, English, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   Norton AntiVirus for Macintosh, 11.0.2, English, Update, 0
Mar 27, 2009 6:01:37 PM   Norton Firewall for Macintosh, 4.0.0, English, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   Norton Firewall for Macintosh, 4.0.0, English, Update, 0
Mar 27, 2009 6:01:37 PM   Symantec Scheduler for Macintosh, 5.0.2, English, MacUpdate, 0
Mar 27, 2009 6:01:37 PM   Symantec Scheduler for Macintosh, 5.0.2, English, Update, 0
Mar 27, 2009 6:01:37 PM Adding JLU to the current command line
Mar 27, 2009 6:01:37 PM   JLU Macintosh, 3.2, English, LiveUpdateSeq, 10
Mar 27, 2009 6:01:38 PM Java Version 1.5.0_16.
Mar 27, 2009 6:01:38 PM Mac OS X 10.4.11
Mar 27, 2009 6:01:38 PM Java LiveUpdate version 3.2 Build 10.
Mar 27, 2009 6:01:38 PM ProductInventory: parsed default inventory file: /etc/Product.Catalog.JavaLiveUpdate
Mar 27, 2009 6:01:38 PM Inventory File Product Selections to update:
Mar 27, 2009 6:01:38 PM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Mar 27, 2009 6:01:38 PM ProductInventory.deleteProduct - Product not found for moniker 0C0C89F8-E695-41de-941C-3C79DDAE2FFD.
Mar 27, 2009 6:01:38 PM The property maxZipFileSize is not set in config file
Mar 27, 2009 6:01:38 PM The property maxZipFileSize in config file changed to 614,400
Mar 27, 2009 6:01:38 PM The property maxTriFileSize is not set in config file
Mar 27, 2009 6:01:38 PM The property maxTriFileSize in config file changed to 10,485,760
Mar 27, 2009 6:01:38 PM The property maxPackageSize is not set in config file
Mar 27, 2009 6:01:38 PM The property maxPackageSize in config file changed to 734,003,200
Mar 27, 2009 6:01:38 PM The property maxPackageContentSize is not set in config file
Mar 27, 2009 6:01:38 PM The property maxPackageContentSize in config file changed to 734,003,200
Mar 27, 2009 6:01:38 PM Checking to see if JLU can connect to its own listener thread.
Mar 27, 2009 6:01:38 PM Checking to see if a session of JLU is running at port 50187.
Mar 27, 2009 6:01:38 PM An active JLU session has been detected.
Mar 27, 2009 6:01:38 PM JLU was able to successfully connect to its own listener thread.
Mar 27, 2009 6:01:38 PM Downloading minitri.flg to /private/tmp/liveupdate/minitri.flg ...
Mar 27, 2009 6:01:38 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:38 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:38 PM Waiting for response ...
Mar 27, 2009 6:01:39 PM Content-Type of HTTP response for minitri.flg is text/plain
Mar 27, 2009 6:01:39 PM Receiving file ...
Mar 27, 2009 6:01:39 PM Transfer completed in 79 ms (3,784 bytes/sec)
Mar 27, 2009 6:01:39 PM Downloading nco$20for$20macintosh$20anti$2dphishing$20engine_3.0.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20engine_3.0.0_symalllanguages_livetri.zip ...
Mar 27, 2009 6:01:39 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:39 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:39 PM Waiting for response ...
Mar 27, 2009 6:01:44 PM Downloading norton$20confidential$20for$20macintosh_1.2.1_english_livetri.zip to /private/tmp/liveupdate/norton$20confidential$20for$20macintosh_1.2.1_english_livetri.zip ...
Mar 27, 2009 6:01:44 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:44 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:44 PM Waiting for response ...
Mar 27, 2009 6:01:47 PM Downloading norton$20internet$20security$20for$20macintosh_4.0.0_english_livetri.zip to /private/tmp/liveupdate/norton$20internet$20security$20for$20macintosh_4.0.0_english_livetri.zip ...
Mar 27, 2009 6:01:47 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:47 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:47 PM Waiting for response ...
Mar 27, 2009 6:01:50 PM Downloading nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip to /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip ...
Mar 27, 2009 6:01:50 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:50 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:50 PM Waiting for response ...
Mar 27, 2009 6:01:50 PM Receiving file ...
Mar 27, 2009 6:01:50 PM Transfer completed in 154 ms (23,532 bytes/sec)
Mar 27, 2009 6:01:50 PM Downloading nco$20for$20macintosh$20anti$2dphishing$20defs_srcdef.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_srcdef.0_symalllanguages_livetri.zip ...
Mar 27, 2009 6:01:50 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:50 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:50 PM Waiting for response ...
Mar 27, 2009 6:01:53 PM Downloading norton$20antivirus$20for$20macintosh_11.0.2_english_livetri.zip to /private/tmp/liveupdate/norton$20antivirus$20for$20macintosh_11.0.2_english_livetri.zip ...
Mar 27, 2009 6:01:53 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:53 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:53 PM Waiting for response ...
Mar 27, 2009 6:01:57 PM Downloading nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip to /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.curdefs_symalllanguages_livetri.zip ...
Mar 27, 2009 6:01:57 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:57 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:57 PM Waiting for response ...
Mar 27, 2009 6:01:57 PM Receiving file ...
Mar 27, 2009 6:01:57 PM Transfer completed in 54 ms (55,629 bytes/sec)
Mar 27, 2009 6:01:57 PM Downloading jlu$20macintosh_3.2_english_livetri.zip to /private/tmp/liveupdate/jlu$20macintosh_3.2_english_livetri.zip ...
Mar 27, 2009 6:01:57 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:01:57 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:01:57 PM Waiting for response ...
Mar 27, 2009 6:02:00 PM Downloading nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.curdefs_symalllanguages_livetri.zip ...
Mar 27, 2009 6:02:00 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:00 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:00 PM Waiting for response ...
Mar 27, 2009 6:02:05 PM Receiving file ...
Mar 27, 2009 6:02:05 PM Transfer completed in 5,304 ms (612 bytes/sec)
Mar 27, 2009 6:02:05 PM Downloading symantec$20deepsight$20extractor$20for$20macintosh_4.5.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/symantec$20deepsight$20extractor$20for$20macintosh_4.5.0_symalllanguages_livetri.zip ...
Mar 27, 2009 6:02:05 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:05 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:05 PM Waiting for response ...
Mar 27, 2009 6:02:12 PM Downloading nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip to /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip ...
Mar 27, 2009 6:02:12 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:12 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:12 PM Waiting for response ...
Mar 27, 2009 6:02:12 PM Receiving file ...
Mar 27, 2009 6:02:12 PM Transfer completed in 62 ms (52,241 bytes/sec)
Mar 27, 2009 6:02:12 PM Downloading symantec$20scheduler$20for$20macintosh_5.0.2_english_livetri.zip to /private/tmp/liveupdate/symantec$20scheduler$20for$20macintosh_5.0.2_english_livetri.zip ...
Mar 27, 2009 6:02:12 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:12 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:12 PM Waiting for response ...
Mar 27, 2009 6:02:17 PM Downloading norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip to /private/tmp/liveupdate/norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip ...
Mar 27, 2009 6:02:17 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:17 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:17 PM Waiting for response ...
Mar 27, 2009 6:02:17 PM Receiving file ...
Mar 27, 2009 6:02:17 PM Transfer completed in 311 ms (9,553 bytes/sec)
Mar 27, 2009 6:02:17 PM Downloading liveupdate$20for$20macintosh_5.1.0_english_livetri.zip to /private/tmp/liveupdate/liveupdate$20for$20macintosh_5.1.0_english_livetri.zip ...
Mar 27, 2009 6:02:17 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:17 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:17 PM Waiting for response ...
Mar 27, 2009 6:02:19 PM Downloading vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip to /private/tmp/liveupdate/vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip ...
Mar 27, 2009 6:02:19 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:19 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:19 PM Waiting for response ...
Mar 27, 2009 6:02:20 PM Receiving file ...
Mar 27, 2009 6:02:20 PM Transfer completed in 186 ms (16,150 bytes/sec)
Mar 27, 2009 6:02:20 PM Downloading vulnerability$20protection$20engine$20for$20macintosh_1.3.0_symalllanguages_livetri.zip to /private/tmp/liveupdate/vulnerability$20protection$20engine$20for$20macintosh_1.3.0_symalllanguages_livetri.zip ...
Mar 27, 2009 6:02:20 PM Connecting to HTTP proxy 127.0.0.1:8090 ...
Mar 27, 2009 6:02:20 PM Connected to 127.0.0.1:8090 sending request ...
Mar 27, 2009 6:02:20 PM Waiting for response ...
Mar 27, 2009 6:02:24 PM The zip entry is liveupdt.tri
Mar 27, 2009 6:02:24 PM The zip entry is liveupdt.grd
Mar 27, 2009 6:02:24 PM The zip entry is liveupdt.sig
Mar 27, 2009 6:02:25 PM Unzipping norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip into /private/tmp/liveupdate/norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip1238202145000 ...
Mar 27, 2009 6:02:25 PM The zip file downloaded is a catalog file
Mar 27, 2009 6:02:25 PM Extracting liveupdt.tri
Mar 27, 2009 6:02:25 PM Total number of bytes read is 445
Mar 27, 2009 6:02:25 PM Extracting liveupdt.grd
Mar 27, 2009 6:02:25 PM Total number of bytes read is 588
Mar 27, 2009 6:02:25 PM Extracting liveupdt.sig
Mar 27, 2009 6:02:25 PM Total number of bytes read is 2,267
Mar 27, 2009 6:02:25 PM Unzipping completed
Mar 27, 2009 6:02:25 PM Loading root certificate
Mar 27, 2009 6:02:25 PM Setting certificate restrictions
Mar 27, 2009 6:02:25 PM Loading guard file:  /private/tmp/liveupdate/norton$20firewall$20for$20macintosh_4.0.0_english_livetri.zip1238202145000/liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.tri
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.sig
Mar 27, 2009 6:02:26 PM Unzipping nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip into /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip1238202146210 ...
Mar 27, 2009 6:02:26 PM The zip file downloaded is a catalog file
Mar 27, 2009 6:02:26 PM Extracting liveupdt.tri
Mar 27, 2009 6:02:26 PM Total number of bytes read is 1,789
Mar 27, 2009 6:02:26 PM Extracting liveupdt.grd
Mar 27, 2009 6:02:26 PM Total number of bytes read is 512
Mar 27, 2009 6:02:26 PM Extracting liveupdt.sig
Mar 27, 2009 6:02:26 PM Total number of bytes read is 2,267
Mar 27, 2009 6:02:26 PM Unzipping completed
Mar 27, 2009 6:02:26 PM Loading guard file:  /private/tmp/liveupdate/nco$20for$20macintosh$20anti$2dphishing$20defs_microdefsb.error_symalllanguages_livetri.zip1238202146210/liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.tri
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.sig
Mar 27, 2009 6:02:26 PM Unzipping vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip into /private/tmp/liveupdate/vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip1238202146411 ...
Mar 27, 2009 6:02:26 PM The zip file downloaded is a catalog file
Mar 27, 2009 6:02:26 PM Extracting liveupdt.tri
Mar 27, 2009 6:02:26 PM Total number of bytes read is 496
Mar 27, 2009 6:02:26 PM Extracting liveupdt.grd
Mar 27, 2009 6:02:26 PM Total number of bytes read is 679
Mar 27, 2009 6:02:26 PM Extracting liveupdt.sig
Mar 27, 2009 6:02:26 PM Total number of bytes read is 2,267
Mar 27, 2009 6:02:26 PM Unzipping completed
Mar 27, 2009 6:02:26 PM Loading guard file:  /private/tmp/liveupdate/vulnerability$20protection$20for$20macintosh_ipssigs_symalllanguages_livetri.zip1238202146411/liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.tri
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.sig
Mar 27, 2009 6:02:26 PM Unzipping nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip into /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip1238202146635 ...
Mar 27, 2009 6:02:26 PM The zip file downloaded is a catalog file
Mar 27, 2009 6:02:26 PM Extracting liveupdt.tri
Mar 27, 2009 6:02:26 PM Total number of bytes read is 770
Mar 27, 2009 6:02:26 PM Extracting liveupdt.grd
Mar 27, 2009 6:02:26 PM Total number of bytes read is 2,611
Mar 27, 2009 6:02:26 PM Extracting liveupdt.sig
Mar 27, 2009 6:02:26 PM Total number of bytes read is 2,267
Mar 27, 2009 6:02:26 PM Unzipping completed
Mar 27, 2009 6:02:26 PM Loading guard file:  /private/tmp/liveupdate/nav$20for$20macintosh$20virus$20defs_microdefsb.full_symalllanguages_livetri.zip1238202146635/liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.tri
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.grd
Mar 27, 2009 6:02:26 PM The zip entry is liveupdt.sig
Mar 27, 2009 6:02:26 PM Unzipping

Is this enough?

Kudos0

Re: NIS for Mac 4 - Application not updating?

Hello,

According to our LiveUpdate QA folks, It looks like you are using an HTTP proxy over port 8090. Is that proxy a standard Web proxy? Does it require a username/password? Currently LiveUpdate only works with standard proxies that do not require authentication.

Check your proxy setting in  System Preferences  by choosing System Preferences from the Apple menu. When it opens, choose Network. If you use wireless Internet, click on AirPort, otherwise click on Ethernet, and then click on Advanced. When the new window opens, click on Proxies. If the "Configure proxies" menu item is set to Manual, click on the Web Proxy item and look at the "Proxy rserver requires password" option. If it's checked, then unfortunately LiveUpdate cannot use the proxy. If the proxy option is set to Using a PAC file" then your proxy server is setting up the proxies for you.

Ryan 

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: NIS for Mac 4 - Application not updating?

Adjusting the proxy settings worked.  Thanks much.

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