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NIS for Mac 4/5 activation issues
I am really frustrated. I have a G5 and a MacBook. About 2 weeks ago, I renewed my NIS and, since I have an older machine, bought NIS 5 but I installed the NIS 4 located within 5. I had some problems with install, so talked to a guy on chat who gave me an activation key. My product update says it is still not activated. I reinstalled, same problem. Then I read on the forum that activation codes for 4 are 12 digits, 25 digits for 5. The code he gave me has 25 digits. The annoying daily "Your subscription has expired" message has gone away, but it if it is not activated, am I really protected? I hate those red letters staring at me on my product page.
Now, I need to upgrade the MacBook to NIS 5 (Last Minute Lulu - my subscription on that machine expires tomorrow).
My question is this: can I download the NIS 5 that I already bought onto the MacBook and use the 25 digit code I already have, and just renew the NIS 4 for the G5? If I need to talk to customer support, can someone tell me where to find them? I have wasted hours on this, and can't get anywhere.
Thanks for any help.