• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

NIS/ Norton Firewall for Mac 4.2.1- How to allow UDP ports for VPN traffic

I recently installed NIS for Mac that was included with my Comcast Internet subscription. Once I installed NIS, and enabled the Firewall (4.2.1), my third party VPN client will not connect to my remote network. Because everything has been working fine with my VPN fine prior to installing NIS, I have to believe the firewall is causing the issue. 

I tried to find a way to allow UDP 4500 and UDP 500 which is necessary for my IPsec VPN client, but the version of Norton Firewall that comes with this bundle doesn't appear to have a way to apply rules. I can allow specific ports, but I can't specify what type (TCP, UDP, etc...). 

It is crucial that I get this working as I have to disable the firewall completely in order to make my VPN client connect.

Is there a solution for this-- thanks for the help. 

Replies

Kudos0

Re: NIS/ Norton Firewall for Mac 4.2.1- How to allow UDP ports for VPN traffic

I recently installed NIS for Mac that was included with my Comcast Internet subscription. Once I installed NIS, and enabled the Firewall (4.2.1), my third party VPN client will not connect to my remote network. Because everything has been working fine with my VPN fine prior to installing NIS, I have to believe the firewall is causing the issue. 

I tried to find a way to allow UDP 4500 and UDP 500 which is necessary for my IPsec VPN client, but the version of Norton Firewall that comes with this bundle doesn't appear to have a way to apply rules. I can allow specific ports, but I can't specify what type (TCP, UDP, etc...). 

It is crucial that I get this working as I have to disable the firewall completely in order to make my VPN client connect.

Is there a solution for this-- thanks for the help. 

Accepted Solution
Kudos1 Stats

Re: NIS/ Norton Firewall for Mac 4.2.1- How to allow UDP ports for VPN traffic

When you add a port to allow, both TCP and UDP traffic should be allowed.  Alternatively, you can add your VPN server the the "Trust Zone" in the firewall.  This would allow all traffic on all ports to and from your VPN server.

Kudos0

Re: NIS/ Norton Firewall for Mac 4.2.1- How to allow UDP ports for VPN traffic

Thanks for the reply. It looks as though this solution does work, but I have to test in a few locations to make sure NIS is switching locations automatically, and also allowing that zone's traffic to pass.

Appreciate the help. 

This thread is closed from further comment. Please visit the forum to start a new thread.