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Kudos0

NIS Updates

Although automatic updates are set, I prefer manually doing them whenever I switch the computer on. Have used Norton for a number of years I only remember seeing a ‘big update’ in August, apparently when the new version comes out.

As a layperson what concerns me is there have been ‘big updates’ on 24/10/17 64.47Mb, 22/1/18 101.21Mb and 31/1/18 101.41Mb. Firstly, Norton support tell me these are to protect me from the latest threats – thought that’s what the daily ~1 to 3Mb updates were for. Then I am told these ‘big updates’ are the latest version. So there have been three new versions in the last 3 months!

Presumably, the program is just getting bigger and bigger (now 670Mb on C drive) with an effect on PC performance?

Thanks for any help you may offer.

Labels: LiveUpdate

Replies

Kudos0

Re: NIS Updates

The multiple large updates recently were  because of a problem with the first release. So the first 101 MB update had a problem that was fixed with the second 101 MB update.

FYI

There is no longer a big update in or around August. Norton no longer releases a new version coinciding with an annual date. Updates are now just delivered as they are ready.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: NIS Updates

You can open Norton History, select to show LiveUpdate, and drill down into each update by selecting "more options" and expanding "Total Updates Applied."  The will show you what each update was and how large it was.  It is not uncommon to receive and occasional very large update.  This can happen when there is a program update, but also when LiveUpdate detects a problem with your virus definitions, in which case a whole new complete file is downloaded, rather than just the most recent signatures.

Kudos0

Re: NIS Updates

Thanks for the info Peter and SendOfJive.

If I may, a few questions which shows the level of my computer knowledge:

- The 2x >100Mb updates, does that count as 100Mb, or 200Mb on the C drive?

- Does it concern you that Symantec have had to issue a second version to ‘correct’ the first?

- Is 690MB for antivirus etc the ‘norm’, or is this getting top heavy.

Thanks again.

Kudos0

Re: NIS Updates

My Norton Security folder is 659 MB. I am not worried about that size.

As for the download sizes. The download is usually placed in a temp file, then used to update the files in your Norton folder. The updated files replace the old ones. They do not get added to the size of your Norton folder.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: NIS Updates

Thanks Peter, it's all a mystery to me. NIS file size the other day was 990Mb, today it is 667Mb. Product renewal comes up in 6 days, think I might use the Norton removal tool and reinstall afresh. Good idea?

Kudos1 Stats

Re: NIS Updates

It cannot help to get a fresh install of your Norton product.  The Norton Removal and Reinstall tool does a great job of this for you. Be sure you read the Before you begin section, and run LiveUpdate manually a few times, restarting as necessary, until no updates are available.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: NIS Updates

Thank you, will do as you advise.

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