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Kudos0

NIS10 Win7 Oddity

I have a NIS10 and noticed something odd in the performance panel.  The Operating System is Windows 7 64 bit.  First of all, the Performance panel of NIS10 on WIndows 7 (above picture) doesn't show the computer off gray area as in NIS10 on WInXPSP3 (bottom picture).  And yes, I DID off the computer.  Furthermore, Norton doesn't catches new programs installed.  Moreover, as long as I know the performance panel use to show Norton install before showing the downloaded program (as in the bottom picture).

 Windows7:

Windows XP SP3:

“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy

Replies

Kudos0

Re: NIS10 Win7 Oddity

Hi Wikipedian,

We're waiting for the moderators to approve your images so that everyone can see them. This might take a little time. In the meantime, can you please tell us which version of NIS 2010 you have got? Please open NIS 2010, go to "Help & Support", and then to "About". 

Message Edited by Yaso_Kuuhl on 11-15-2009 03:39 PM
Your Norton Ladybug.
Kudos0

Re: NIS10 Win7 Oddity

17.1.0.19.  I've reinstalled NIS.  Hopes it works....  But I want to know what cause the orginal issue?
“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy
Kudos0

Re: NIS10 Win7 Oddity

Was the version you uninstalled also 17.1.0.19?

It may have been a bug. 

Your Norton Ladybug.
Kudos0

Re: NIS10 Win7 Oddity


Yaso_Kuuhl wrote:

Was the version you uninstalled also 17.1.0.19?

It may have been a bug. 


Yes...
“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy
Kudos0

Re: NIS10 Win7 Oddity

Sounds like it may have been a bug from updating to the latest version. How is your reinstalled NIS running?
Your Norton Ladybug.
Kudos0

Re: NIS10 Win7 Oddity


Yaso_Kuuhl wrote:
Sounds like it may have been a bug from updating to the latest version. How is your reinstalled NIS running?
So far so good.....  Another bug, MSIntellitype Pro software shows up in the (N) circle instead of the installed program icon.  That's the only bug so far.  Other than that, the panel now shows the computer being turned off.  Can you see the pic yet?Message Edited by Wikipedian on 11-15-2009 02:54 PM
“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy
Kudos0

Re: NIS10 Win7 Oddity

No, still waiting for the pictures to be approved. Sea_Monster has just opened a thread reporting a bug similar to yours:

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=86786

Your Norton Ladybug.
Kudos0

Re: NIS10 Win7 Oddity


Yaso_Kuuhl wrote:

No, still waiting for the pictures to be approved. Sea_Monster has just opened a thread reporting a bug similar to yours:

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=86786


The screenshot are now approved :).

“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy
Kudos0

Re: NIS10 Win7 Oddity

Norton never seems to be totally compatible with a 64-bit operating system........ Is it that complicated??
Kudos0

Re: NIS10 Win7 Oddity

Norton Internet security 2010 works perfectly in Windows 7, and here is the screenshot given below, for which you are putting the question.

http://i248.photobucket.com/albums/gg181/sweetvivek007/Nortonper.jpg

Genuine Windows 8.1 x64 Pro; NIS 2014; HP Pavallion G6 Notebook with AMD Core 2 Quad A10; 6 GB RAM; ; 1TB Western Digital HDD, AMD Radeon 2.5 GB Graphics Card
Kudos0

Re: NIS10 Win7 Oddity

I can confirm that after a re-install of NIS it is now behaving normally (for now ;-)).
“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy

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