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Kudos0

NIS2010 - Sonar Blocks Itune Program from installing

Dear All,

I am trying to install the following :- iTunes Switchless 9.0.0.70 English....The program is a strip down version of itunes without all the unnecessary program.

Norton refused to let me install it.  The SONAR blocks it from installing it.  And I could not prevent SONAR to install it.   Nothing in Quarantine.

I tried to disable Norton, but SONAR still blocks it.  Can anyone advice?

Thank you

Replies

Kudos0

Re: NIS2010 - Sonar Blocks Itune Program from installing

Hi Sea_Monster,

We are currently looking into this issue. Can you answer a few questions while i look into this issue?
1) Which version of the Norton product are you using? ie. Norton Anti-virus, Internet Security, 2009, 2010, N360, v2, v3?

2) What is your OS? 64-bit?

Thanks,
Makoto
Symantec CorporationMessage Edited by makoto_sym on 09-21-2009 11:31 AM
Kudos0

Re: NIS2010 - Sonar Blocks Itune Program from installing

I believe i found the issue. It looks to be an issue with the custom iTunes installer you are using.

Please check your PM (private message)
Kudos0

Re: NIS2010 - Sonar Blocks Itune Program from installing

Hi.....I sent a Personal Message

Thank you

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