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Kudos0

NMS App Scan not working

NMS is not showing scan results popup when Play Store app is selected. I've tried all the online suggestions: Battery Optimisation OFF, Draw On Top ON, Reloaded NMS, Latest version of Play Store. It's happening on multiple Android devices. Anything I've missed?

Replies

Kudos0

Re: NMS App Scan not working

Hi J S B,

Please see if this link might provide some insight on the issue.

https://community.norton.com/en/comment/8445191#comment-8445191

Kudos0

Re: NMS App Scan not working

Thanks, JJ. Looks like we have to wait and see if the fix works.

Kudos0

Re: NMS App Scan not working

Kudos0

Re: NMS App Scan not working

Further down in that thread here is a post about the fix being released, and one of the users confirmed that the fix did work for them.

Things happen. Export/Backup your Norton Password Manager data.