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Kudos0

No Bluetooth Connection

Core stopped working with no internet connection and after several connect and reconnects tried factory reset. Now I cannot even make bluetooth connection to go through setup again. Suggestions?

Replies

Kudos1 Stats

Re: No Bluetooth Connection

I don't use Core, so please see if this post by @SoulAsylum is of any help:

https://community.norton.com/en/comment/7760591#comment-7760591

Keep us posted. Thanks.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos1 Stats

Re: No Bluetooth Connection

Hello Will L Power on your Core router then try turning wifi OFF on your smartphone. Open the Core app to see if the app can see the Core in that manner. If so and you are presented with create an account or login choose login. See if Core downloads your setting and restores from the cloud. Let us know what your end results were. 

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: No Bluetooth Connection

Hello Will L I'm following up on your status. Can we assist further?

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93

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