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Kudos0

No live Updates Since 03/22/17

My NIS hasn't Live Updated either by itself or by clicking on the Live Update button for getting better than 24 hours now. It always updates numerous times during the course of a day.  It seems to be functioning correctly, but it just keeps saying "No updates found".

It hasn't done a Quick Scan on its own either, it always scans a few minutes after new virus definitions download.

It's done a diagnostic check on itself by clicking the "Get Support" button and says there's no problems found.

By all accounts, it seems to be running fine, there just hasn't been any Live Updates for an uncharacteristically long time.

I've done the Power Eraser thing and it didn't find any problems there either.

Anyone else been having this issue in the last day or so?

Labels: LiveUpdate

Replies

Kudos0

Re: No live Updates Since 03/22/17

Yes ... I didn't notice, but just checked after reading your post. Nothing for 24 hours +. Manual update came back empty, too.

Kudos0

Re: No live Updates Since 03/22/17

Well, at least it's somewhat reassuring to know it isn't just me then.

Hopefully whatever ll is will get straightened out soon.

Kudos0

Re: No live Updates Since 03/22/17

I am in Europe and when I switched on my machine this morning I received

Norton IPS Defs and Norton Reputation Revocation List - Nothing else afterwards, and running LiveUpdate manually finds no updates.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: No live Updates Since 03/22/17

I have the same issue.

Kudos0

Re: No live Updates Since 03/22/17

I have escalated this with the forum Admin'.  Hopefully someone will check on it soon.

Windows 10 x64 1903
Kudos0

Re: No live Updates Since 03/22/17

Same here, I was having issues on my machine and ran manual live update March 22. My machine is running Windows 7 Home version and live update updated Norton to 22.9.1.12 which I get free from Xfinity. Since 10:48 PM last night March 22 there have been no automatic updates as I can see on recent history. No automatic scans as well.

Kudos0

Re: No live Updates Since 03/22/17

Just chiming in that I'm seeing the same as well

Kudos0

Re: No live Updates Since 03/22/17

Hello

I started getting live updates 1 hour 15 minutes ago. I got 2 downloads so far.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: No live Updates Since 03/22/17

I also get just 2 updated for last 24 hours. Previously I get 7-9 updates for this time...
Kudos0

Re: No live Updates Since 03/22/17

I started getting a few updates, but my system is still showing protection updates as 3/22/17 instead of 'current'

Kudos0

Re: No live Updates Since 03/22/17

The last SDS def I got was about an hour ago and it is 20170322.032 which is why your system is not saying current and shows 3/22.

I guess Norton is behind of the SDS def.

Jim

Kudos0

Re: No live Updates Since 03/22/17

Well, according to the "Recent History" the last update I got was 10:28PM tonight-although it's still saying the Protection Updates are from 3/22 just as Brocktoon has reported.

So if this is what everyone else is experiencing and someone else said there's no cause for concern, then I'll just wait and see what happens.

It's nearly 11:00PM EST, it will be interesting to see when it will say the current date on the Main Norton Protection page.

Kudos0

Re: No live Updates Since 03/22/17

I had several updates when I ran Live Update this morning.  It appears the issue has been fixed.

Kudos1 Stats

Re: No live Updates Since 03/22/17

Today I get 6 updates. Hope that now it works fine...

Kudos0

Re: No live Updates Since 03/22/17

Hi everyone,

Sorry for the inconvenience caused.

Could you please check and let me know if you are still facing this issue?

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: No live Updates Since 03/22/17

All appears to be running fine on my machine. 22.9.1.12

Kudos0

Re: No live Updates Since 03/22/17

My NS is still showing

Protection Updates: 23/03/2017

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: No live Updates Since 03/22/17

I have "Current" status now. Seemed that all works fine.

Kudos0

Re: No live Updates Since 03/22/17

Hello Mhohan

The SDS definitions are still kind of slow. It's been 12 hours since last quick scan. It's Friday, but it's more like a weekend schedule. 1 scan on Thursday and so far 1 scan on Friday...

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: No live Updates Since 03/22/17

The main NIS page now says "Current" and it has been updating throughout the day, albeit like the former poster said, the number of automatic scans seems to be a bit less than usual.

I would say the situation seems to have been resolved for the most part, at least it's much improved over 24 hours ago.

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