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No voice messages with activated VPN
Hi everybody !
I have a problem with Norton familiy on my kid's iPhone SE (iOS 12, latest Norton on the device) - after the latest update of the Norton browser and the mandatory VPN, my kid is not able anymore to receive or send voice messages via WhatsApp or to receice any messages via Threema - Threema won't connect at all, neither via WIFI nor via LTE/4G.
Either voice messages via WhatsApp or messages in general via Threema should work properly (as these are tools the kids as well as we as a family are using pretty often) or at least being possible to administer, especially for a paid service.
An update on this issue is urgently needed - does anybody else have made the same experiences ? Is there any workaround or update planned ?
Thanks in advance !