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Kudos0

No Web Logs, Notifications, etc.

I've had Norton Family running on my son's computer account for several months now. While it does seem to block websites and such, there are no web logs or anything. It also does not show him as having ay social networking accounts, which he does. Please advise.

Labels: Help

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Kudos0

Re: No Web Logs, Notifications, etc.

HI Dragnier,

For web logs, the team is checking into the issue.  For now, please uninstall/reinstall Norton Family to see if it helps. 

https://family.norton.com/familysafety/help.fs?action=installingNSM#win
https://family.norton.com/familysafety/help.fs?action=uninstallingNSM

For social networking accounts, please ask the child log out of the social networking accounts, for example, facebook.com and log back in again to see if this helps.

Thanks

Katie

Thanks Katie

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