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Kudos0

NOB frequently seeks unscheduled connection to the Internet - Why and What is it doing?

Hello,

I have Norton Online Backup and Windows 7 Starter SP1.

I have configured NOB online so that there is

no scheduled backup, but instead I use it to carry out a manual backup at such date when I believe that a backup is necessary.

However, according to the Windows 7 "Resource Monitor", and as confirmed by the firewall, NOB is constantly seeking to connect to the Internet.

As a Symantec product I consider NOB to be a trusted application, yet I would appreciate knowing, please:

1) Why NOB is constantly seeking to connect to the Internet when there is no apparent reason why it should be doing this?

2) What is NOB doing when it does connect to the Internet at times when it is not carrying out any backup?

Regards,

Robert333

Replies

Kudos0

Re: NOB frequently seeks unscheduled connection to the Internet - Why and What is it doing?

Hello,

I have Norton Online Backup and Windows 7 Starter SP1.

I have configured NOB online so that there is

no scheduled backup, but instead I use it to carry out a manual backup at such date when I believe that a backup is necessary.

However, according to the Windows 7 "Resource Monitor", and as confirmed by the firewall, NOB is constantly seeking to connect to the Internet.

As a Symantec product I consider NOB to be a trusted application, yet I would appreciate knowing, please:

1) Why NOB is constantly seeking to connect to the Internet when there is no apparent reason why it should be doing this?

2) What is NOB doing when it does connect to the Internet at times when it is not carrying out any backup?

Regards,

Robert333

Kudos0

Re: NOB frequently seeks unscheduled connection to the Internet - Why and What is it doing?

Hi @Robert333 ,

Sorry for delay in response. NOBU process checks for any pending backup jobs requested from web portal in regular intervals and it's by design. I hope this answered your questions. 

Thanks,

Sunil G A

Norton Forums Administrator

Symantec Corporation

 

 

 

 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: NOB frequently seeks unscheduled connection to the Internet - Why and What is it doing?

Hello Sunil_GA,

Thank you for your response.

When an application constantly connects to the Internet like NOS is doing, it can potentially interfere with the user seeking to run any installation from a website, and it also uses up bandwidth.

Also NOB is not connecting once; it is connecting constantly!

Finally, I would just like to point out (notwithstanding your apology), that it took ONE MONTH to obtain a response to this query.

Regards,

Robert333

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