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Kudos0

NOBU restore stuck on "receiving files"

Attempting a Nobu restore after loss of hardrive. New drive in same machine. Had online support help me with the restore set up multiple times to no avail.

Restore will stop at

" receiving files.. Progress 100%"   but will go no further. I have attempted this multiple times to both original location and to a desktop file.

any ideas on how to complete my restore?

Replies

Kudos0

Re: NOBU restore stuck on "receiving files"

Hi Medic

The restore is working correctly. The tail end of the process is when it finishes the download of the data itself, extracts and unencrypts it and then cleans up the temporary files. If its a large restore this can take a bit of time to complete. Definitely don't stop it. Otherwise you'll essentially end up back at square one. 

How long have you left it running before aborting it?

Has it errored out with any specific messaging?

Kudos0

Re: NOBU restore stuck on "receiving files"

first time overnite but windows updated and aborted it.  after a few attempts i finally got it to finish up...adjusted my power settings, etc and let it sit for a day. thx for ur response.

Kudos0

Re: NOBU restore stuck on "receiving files"

Good to hear. If all is working now please mark the post as solved. Let me know if you need anything else.

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