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Kudos0

NOF incompatible with KidsWatch (at least)

Hi, I just tried upgrading to NIS 2011 on some of my machines. When I discovered I had to use NOF to filter web content, I tried to install it. I am using KidsWatch to manage online time, as it allows me to extend the time remotely. This program works very well, and I was able to use only the web filtering component of NIS 2010/AOP. When I tried to install NIS 2011/NOF, the NOF installer complained that it was not compatible with KidsWatch and I would have to uninstall it. I have several computers, and doing this on all of them will take a lot of time for the uninstall, reinstall, reconfigure blocking lists, reconfigure time controls, etc. I generally prefer local control over using a remote proxy to do the filtering. I am concerned that I will not be able to manage/restrict Internet access if I cannot communicate with the Symantec server (which seems to happen relatively often, if the other postings are realistic).

It would be nice if things like this are communicated before the feature disappears completely. Just posting to forums is not really very good. NOF may be "much better" than the old AOP, but I feel we have lost features and capabilities here. In the meantime, until I have more time to deal with this, I have gone back to NIS 2010 and AOP and will probably test this out on one or two machines until I am comfortable with what I have to do.

Is there any way to select features of NOF, or to allow NOF to "play nice" with other tools? Or is this just part of Symantec's evil plan to take over the world?? BWAA-HAA-HAA-HAAA

I generally like the Norton products and find myself defending them to my friends who want nothing to do with Norton... but this makes it much harder!!

Replies

Kudos0

Re: NOF incompatible with KidsWatch (at least)

Hi, I just tried upgrading to NIS 2011 on some of my machines. When I discovered I had to use NOF to filter web content, I tried to install it. I am using KidsWatch to manage online time, as it allows me to extend the time remotely. This program works very well, and I was able to use only the web filtering component of NIS 2010/AOP. When I tried to install NIS 2011/NOF, the NOF installer complained that it was not compatible with KidsWatch and I would have to uninstall it. I have several computers, and doing this on all of them will take a lot of time for the uninstall, reinstall, reconfigure blocking lists, reconfigure time controls, etc. I generally prefer local control over using a remote proxy to do the filtering. I am concerned that I will not be able to manage/restrict Internet access if I cannot communicate with the Symantec server (which seems to happen relatively often, if the other postings are realistic).

It would be nice if things like this are communicated before the feature disappears completely. Just posting to forums is not really very good. NOF may be "much better" than the old AOP, but I feel we have lost features and capabilities here. In the meantime, until I have more time to deal with this, I have gone back to NIS 2010 and AOP and will probably test this out on one or two machines until I am comfortable with what I have to do.

Is there any way to select features of NOF, or to allow NOF to "play nice" with other tools? Or is this just part of Symantec's evil plan to take over the world?? BWAA-HAA-HAA-HAAA

I generally like the Norton products and find myself defending them to my friends who want nothing to do with Norton... but this makes it much harder!!

Kudos0

Re: NOF incompatible with KidsWatch (at least)

Hi Jman4,


I'm the product manager for Norton Online Family and wanted to respond to your comments about NOF being incompatible with Kidswatch.


Like Antivirus products, parental control products have incompatibilities with each other - it's really not a good idea to use two on the same machine.  For example, if two products try to block a site at the same time, they can conflict with each other can cause instability on the computer and hindered/slower performance.So in an effort to prevent you from having such a negative experience, we have opted to not allow both to be installed on the same computer.

 

So, I recommend that you use only one parental controls product at a time. 


Thanks

Yvonne

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