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Kudos0

Norton 2015 Full scan stuck

Hello,

I recently purchased and installed Norton Security for 2015 and have tried running both the quick and full scans. The quick scan ran fine in just a few minutes while the full scan became stuck. I then looked over all of the forums for a solution and tried using the norton power eraser in safe mode and I also tried defragmenting my hard disk drive. Unfortunately I have started the full system scan again and it is now stuck at 730,350 files scanned on c:\Windows.Old\Windows\Fonts\wingding.ttf  . Can someone help me get this fulls can to completely run through? I would greatly appreciate any help!

Thanks

Replies

Kudos0

Re: Norton 2015 Full scan stuck

Hello

It looks like you are running Win 10 since you mentioned the Old Windows. Have you turned off scanning of compressed files? Many full system scans get stuck on that. Have you tried reinstalling your Norton product since you updated to Windows 10?

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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