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Kudos0

Norton 360 – Facebook account has been disconnected but I cannot sign in

Posted: 21-Apr-2023 | 8:38PM · 2 Replies ·

I have received a message stating “Your facebook account has been disconnected for 30 days, and we need your help to reconnect with us.”

When I try to make contact on the Internet I get the message “Your security is important to us. You've been logged out due to inactivity or an expired session. Please sign in below.”

I keep signing in again but keep getting the same message. Please reconnect my Facebook account.

Labels: Windows 10

Replies

Kudos1 Stats

Re: Norton 360 – Facebook account has been disconnected but I cannot sign in

Posted: 22-Apr-2023 | 4:53AM · Permalink

This sounds very much like a scam to me.

Where and how did you receive the message? In the browser? in your email? In a text?

It is not likely coming from Norton and if you are signing in on some webpage you might be handing your credentials to the bad guys. I would change my password and 2FA from within the real Facebook page not from the a link given to you from an unknown source.

Kudos0

Re: Norton 360 – Facebook account has been disconnected but I cannot sign in

Posted: 22-Apr-2023 | 6:00AM · Edited: 22-Apr-2023 | 6:14AM · Permalink

Have you cleared browser cookies and cache?
Have you tried another browser? 

Michael 52 Drayton:

“Your security is important to us. You've been logged out due to inactivity or an expired session. Please sign in below.”

https://community.norton.com/en/forums/when-i-sign-my-account-i-am-immediately-signed-out 

https://www.facebook.com/help

Recover Your Facebook Account if You Can’t Log In
https://www.facebook.com/help/105487009541643/

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