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Kudos0

Norton 360 with AntiTrack High Energy Consumption Process

Posted: 16-Dec-2021 | 5:46AM · Edited: 16-Dec-2021 | 5:50AM · 5 Replies ·

Recently, I have noticed my laptop fans turning on at medium speed, so I opened task manager to find the process causing the resource allocation requiring GPU and CPU horsepower. Below, I have two photographs of activity. I tried to query the Norton 360 human interface to see what it may be doing, but it reports no task or background procedure in action.

What is this behavior? Why will the product not allow me to uninstall it completely? Thanks in advance for your opinions.

Marc.

File Attachment: 
Image icon Task Manager Resource Loading
Image icon Task Manager Processes

Replies

Kudos0

Re: Norton 360 with AntiTrack High Energy Consumption Process

Posted: 16-Dec-2021 | 7:27AM · Permalink

Update: I decided to boot my Windows 10 PC into safe mode after disabling BitLocker encryption, I went into MSCONFIG and enabled safe mode. Once in safe mode I was able to deinstall Norton 360 and AntiTrack. Then I ran Norton Utilities to clean up the SSD, and rebooted.

After reboot, I immediately logged into to Norton online and downloaded Norton 360 and AntiTrack. I invoked live update several times until I reached the maximum product updates. So far I like the behavior of my PC, which seems to be running faster. I will report back soon. 

Kudos0

Re: Norton 360 with AntiTrack High Energy Consumption Process

Posted: 18-Dec-2021 | 4:42AM · Permalink

After several days of monitoring my system with Procmon and task manager, I have found that the behaviors described above seem to be normal. System fans come on at medium speed during the Norton security processes that require about 13% of the CPU with medium disk write throughput for about ten minutes at random intervals. Since my laptop is built to endure CPU/GPU intensive activity I am no longer concerned. 

Kudos0

Re: Norton 360 with AntiTrack High Energy Consumption Process

Posted: 18-Dec-2021 | 4:54AM · Permalink

Procmon screenshot.

File Attachment: 
PDF icon Procmon screenshot
Kudos1 Stats

Re: Norton 360 with AntiTrack High Energy Consumption Process

Posted: 18-Dec-2021 | 12:33PM · Edited: 18-Dec-2021 | 12:34PM · Permalink

Yes, this is true, the Norton 360 after installing Norton AntiTrack has a higher consumption and its response is very very slow. I have installed - uninstalled three times the AntiTrack and I noticed that this is the problem. Now, after uninstall Norton360 is ok

Kudos0

Re: Norton 360 with AntiTrack High Energy Consumption Process

Posted: 18-Dec-2021 | 2:00PM · Permalink

I performed a fresh install just once, and will leave the software alone and let it run. Since I understand the behavior, which is periodic, I will just enjoy the protection. The Norton 360 products all work well together, and I have never been let down with Peter Norton since 1988.   

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