I use Norton 360 (and earlier versions) for years. Since a few months I got annoying messages from the firewall to ask for each application to access the internet. The "remember setting" did not work and these messages popped up every some minutes. So I wanted to reinstall N360.
When I try to run install from the norton website (logged in with my account and click on "install on this computer") I download (and unzip) the file "Norton 360 installieren.app" (german version - means install.app).
When I try to run this file I get the message "The program Norton 360 installieren.app connot open" (original message is in German so not sure if my translation here matches the english version exactly. However, install does not open (message pops up immediately after doubleclicking the file).
I downloaded and unzipped install several times so it was not a corrupt file. Btw I do not know why the extension is ".app"? Sounds kind of suspicious to me.
Then I tried the cleaning tool "RemoveNortonMacFiles.command". When I try to run it in terminal mode I get the message that the file is corrupt and cannot open. the message suggests to move it to the waste bin. Also here I downloaded and unzipped several versions - no change.
Now I have a Mac without Norton 360 because I removed it before running the cleaning tool :(
Mac Book Pro 16 (2019) Intel
Any idea what the hell is going on? It seems like the files do not work for a Mac at all!?
I saw there are new versions of N360 available. How do I know what version I download? I would assume to get the latest version whenever I install from my account at the Norton website.