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Kudos0

Norton 360 Mobile Security not include VPN

Messrs Norton: I have the following solution request: I bought Norton 360 Mobile Security for Android from the official Norton website after registering on the official website since it mentions that VPN is included in this purchase; i downloaded it from the play store just like i forward norton to this app and it register and update all fine. Since I required an important VPN app for my use, I made sure to do the right thing beforehand, reading the help on how to proceed to include VPN according to the following link: https://support.norton.com/sp/es/es/norton-download-install/current/sear... I began to find out in Norton help how to include VPN in Norton 360, I downloaded VPN taking into account all the step-by-step recommendations, I even took into account that Norton VPN does not allow VPN only in CHINA, I live in Bolivia, here is the link; https://support.norton.com/sp/es/es/home/current/solutions/v137722603 At the end of the VPN installation it gives me two options 1. I want to buy 2. I have registration I accessed option 2 that sends me to the Norton account logging in as I am registered but it returns me to the Play Store and asks me to pay to get Norton VPN. https://support.norton.com/sp/es/es/home/current/solutions/v137722603 Android option and among other several queries in different search forms but it directs me to this same site. I sent my queries by mail and received an email of supposed solution that no support was found. Received mail: [Norton Community] Potential solution for: Norton 360 Mobile Security for Android notifications@community.norton.com User Salvador Jesus commented on Norton 360 Mobile Security for Android. View the comment to accept or deny their solution https://community.norton.com/en/forums/norton-360-mobile-security-androi... I left that support denied and I saw that I could consult by mail privately and I sent a user among 7 active people but I still haven't received any response. https://community.norton.com/en/users/salvador-jesus Looking for additional ways, I agreed to try the Norton online tests site to check if there was a virus that was causing harm, but everything was fine. I entered Terms and Conditions as well as Global Privacy Statement reviewing some support https://www.nortonlifelock.com/us/en/privacy/global-privacy-statement/ Then I found ways to check the level of support and security of this program, that's why I found the following link: https://www.av-test.org/en/contact/ Therefore, before requesting an opinion on Norton and avoiding these incidents that I consider to be solvable, I contact you hoping to conclude this matter that took me many hours. Kind regards Registered user Misalvadorjesus50@gmail.com

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Kudos0

Re: Norton 360 Mobile Security not include VPN

Messrs Norton: I have the following solution request: I bought Norton 360 Mobile Security for Android from the official Norton website after registering on the official website since it mentions that VPN is included in this purchase; i downloaded it from the play store just like i forward norton to this app and it register and update all fine. Since I required an important VPN app for my use, I made sure to do the right thing beforehand, reading the help on how to proceed to include VPN according to the following link: https://support.norton.com/sp/es/es/norton-download-install/current/sear... I began to find out in Norton help how to include VPN in Norton 360, I downloaded VPN taking into account all the step-by-step recommendations, I even took into account that Norton VPN does not allow VPN only in CHINA, I live in Bolivia, here is the link; https://support.norton.com/sp/es/es/home/current/solutions/v137722603 At the end of the VPN installation it gives me two options 1. I want to buy 2. I have registration I accessed option 2 that sends me to the Norton account logging in as I am registered but it returns me to the Play Store and asks me to pay to get Norton VPN. https://support.norton.com/sp/es/es/home/current/solutions/v137722603 Android option and among other several queries in different search forms but it directs me to this same site. I sent my queries by mail and received an email of supposed solution that no support was found. Received mail: [Norton Community] Potential solution for: Norton 360 Mobile Security for Android notifications@community.norton.com User Salvador Jesus commented on Norton 360 Mobile Security for Android. View the comment to accept or deny their solution https://community.norton.com/en/forums/norton-360-mobile-security-androi... I left that support denied and I saw that I could consult by mail privately and I sent a user among 7 active people but I still haven't received any response. https://community.norton.com/en/users/salvador-jesus Looking for additional ways, I agreed to try the Norton online tests site to check if there was a virus that was causing harm, but everything was fine. I entered Terms and Conditions as well as Global Privacy Statement reviewing some support https://www.nortonlifelock.com/us/en/privacy/global-privacy-statement/(link is external) Then I found ways to check the level of support and security of this program, that's why I found the following link: https://www.av-test.org/en/contact/(link is external) Therefore, before requesting an opinion on Norton and avoiding these incidents that I consider to be solvable, I contact you hoping to conclude this matter that took me many hours. Kind regards Registered user Misalvadorjesus50@gmail.com
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Kudos0

Re: Norton 360 Mobile Security not include VPN

I answered your other thread here.  https://community.norton.com/en/comment/8543444#comment-8543444

You do not need to install the standalone VPN app. Just use the VPN feature that is built into the Norton 360 app.

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