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Kudos0

Norton 360 New Version & Dynamic Graphics Issue

New Version of norton 360 has issues with dynamic graphics. As my graphics card switches from discrete graphics to onboard graphics Norton gives an error ccSvcHst.exe (Symantec security framework) need to shutdown.

How can I resolve this issue?

Replies

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

New Version of norton 360 has issues with dynamic graphics. As my graphics card switches from discrete graphics to onboard graphics Norton gives an error ccSvcHst.exe (Symantec security framework) need to shutdown.

How can I resolve this issue?

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

Suggest you post your operating system and release.

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

Using Windows 7 x64 Ultimate

Norton 360 Version - 20.1.1.2

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

Is my issue noticed?

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

another bump... just for admin to notice my issue and its solution

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

Were you having this issue before you upgraded to the 2013 version of 360?

Do you now or have you ever had another security program on your computer? If so, you will have to remove it with the removal tool for that program.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

No I was not having the issue before norton 360 2013 edition and I dont have any other security software installed on my laptop.

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue


yaashul wrote:

New Version of norton 360 has issues with dynamic graphics. As my graphics card switches from discrete graphics to onboard graphics Norton gives an error ccSvcHst.exe (Symantec security framework) need to shutdown.

How can I resolve this issue?



Have you checked for new chipset and video drivers?

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

Yeah I have checked that...as I thought it was GPU related issue 1st..but now I think norton has issues with dynamic graphics coz my other laptop with different configuration has the same issue

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue


yaashul wrote:

Yeah I have checked that...as I thought it was GPU related issue 1st..but now I think norton has issues with dynamic graphics coz my other laptop with different configuration has the same issue


Just to clarify.

Do both laptops have dynamic graphics?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

Yes Both laptop have dynamic graphics

One is Sony Z Series

other one is Lenovo Thinkpad W530

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue

No solution?

Kudos0

Re: Norton 360 New Version & Dynamic Graphics Issue


yaashul wrote:

Yes Both laptop have dynamic graphics

One is Sony Z Series

other one is Lenovo Thinkpad W530


Which of the laptops is having the problem?

If it is the Lenovo, does it have Rapidboot installed? There is a known issue with Rapidboot, to the point that Lenovo no longer uses it and recommends removing it from the laptops.

Things happen. Export/Backup your Norton Password Manager data.

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