Solved.
Kudos0

Norton 360 - Norton Utilities

Posted: 08-Sep-2022 | 11:18AM · 1 Reply ·

The automatic renewal took place.
I paid the subscription. The subscription included Norton Utilities.
However, a few days after renewal the Utilities was disabled.
No one at Norton informed me at the time of renewal that the Utilities was going to be withdrawn
I did not have the opportunity to review the subscription in the knowledge of the later withdrawal. 
No one at Norton has been able to help me.
I am a loyal Norton customer, but this has been shabby matter

Labels: Auto Renewal

Replies

Accepted Solution
Kudos0

Re: Norton 360 - Norton Utilities

Posted: 08-Sep-2022 | 12:52PM · Permalink

The offer for the 'free' Norton Utilities Premium for having Norton 360 set to auto renew has been withdrawn. So, even though you did allow the auto renewal, the Norton Utilities will no longer function unless you purchase a separate subscription. Unfortunately this has never been officially posted, but it has been noted here a number of times.  

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