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Hi Norton
I use Norton 360 Premium 1
I'm being offered an upgrade, but am suspicious that this may be an attempt to get me to subscribe to a more premium product.
Is this simply un update of my existing product which I should accept and install, or a veiled sales effort?
If the former, it would help if this was made clear on the pop-up
Thanks
Posted: 21-Jul-2022 | 7:56AM · Permalink
Posted: 21-Jul-2022 | 9:35AM · Permalink
Hello Nick. What is being offered? Please post a screenshot so we may see what you are seeing. Here is how: https://community.norton.com/en/forums/how-post-image-forums-0
There are many different notifications Norton uses to drum up additional business. Offering an additional 3 months to your current subscription is one. We can take a look at what you are seeing and help.
SA
Posted: 26-Jul-2022 | 2:53AM · Permalink
Here is a ZIP of what came up on my screen
Posted: 26-Jul-2022 | 6:38AM · Edited: 26-Jul-2022 | 6:57AM · Permalink
How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0
Posted: 26-Jul-2022 | 6:44AM · Permalink
Your screenshots:
( IF, you have it installed already )These appear to be alerts there are updates to your Norton Utilities product . My understanding is that you DO NOT have NU installed. If the latter is the case, these would be in my view marketing sell-up notifications. I also have Norton 360 Deluxe running on Windows 11, I have NOT seen anything appear such as you are posting about to date. I also don't have Norton Utilities installed, so should this appear my side I would consider them sell-ups. And dismiss them.
SA
Posted: 26-Jul-2022 | 6:49AM · Permalink
You have two popups in your image. The background one looks like a marketing ad. The foreground one is a notice that your installed Norton Utilities Ultimate, NUU, has a pending updates. As you have NUU already it is not an upsell.
Re: Norton 360 Upgrade offer
Posted: 26-Jul-2022 | 6:49AM · Permalink
You have two popups in your image. The background one looks like a marketing ad. The foreground one is a notice that your installed Norton Utilities Ultimate, NUU, has a pending updates. As you have NUU already it is not an upsell.