I just downloaded the Norton 360 V2 and it doesn't detect my external hard drive that uses my USB port as a backup option.
I just got off phone with support
Norton 360 V2 does not support USB drives
I am backing up to hard drive and copying manually
Did you try "mapping" the external drive?
N360 v2.0 does support backing up to usb devices.
Is the usb hdd connected through a normal usb plug (on the motherboard, or on the computer case), or is it connected through a usb hub, that has multiple usb devices/ports on it connected through 1 usb cable ?
Well, a little gentle persuasion may have solved my problem with 360 v2 not seeing my usb drive.
Around February 15 - 19, version will be released. Symantec is going to install it on my PC and see if the problem still exists. They have not been able to duplicate the error in their labs. Or so they say. I'll kep you posted.
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